Vendors Target Small And Medium Enterprises With Integrated Travel And Expense

By | May 7, 2015

One of the more intriguing ways Concur impacted corporate travel was how it created a market of its own based on combining two otherwise discrete products. Now, just about everybody is offering integrated travel booking and expense software, at least through partnerships. With Concur's established leadership in the large market, rivals are targeting small and medium enterprises or those with unmanaged travel programs. Yet, many remain unconvinced of the benefits of integration.

The "integrated" proposition is reinforced when a single company provides both services. It can offer a common user . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them into Northstar Travel Media's BTN Group. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.