Lufthansa Remodels Corporate Travel Distribution With New Fee, Direct Play

Lufthansa Group in September will add a 16 euro per-ticket surcharge to bookings made through global distribution systems. The idea is to lower distribution costs by encouraging customers to use direct channels. The strategy dismantles agreements that required the airlines to include all fares and inventory in the systems. Corporate accounts instead can have travelers book on the group's airline websites, where negotiated rates are available. This sacrifices easy comparison shopping.

The charge will not apply to tickets purchased using the sites of Austrian Airlines, Brussels Airlines, Lufthansa and Swiss. The same goes for their service centers and . . .

The full content is available to subscribers

Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.