On the boards of a set of 14 business travel suppliers tracked by The Company Dime, female representation doubled between 2012 and 2023 to 30 percent. One of them has a woman serving as chair, the same number in that role among…
A GBTA survey this month of more than 300 travel buyers found that 6 percent were using artificial intelligence in their programs, and 7 percent saw it as a top priority for 2024. One-third called it “important but not a top priority” for next year, while 37 percent said it was “low/no” priority and 16 percent were unsure. The results…
At the end of September, Travelport reduced its workforce. Sources said the cut was about 10 percent of employees. A media relations official declined to address that figure. “Our goal is to be the industry’s most effective and efficient company, delivering the…
Casto Travel Philippines CEO Marc Casto is impressed by the potential of integration of the artificial intelligence tool Bard into Google’s applications. Unlike traditional static profiles, a new “SuperProfile” adapts to travelers’ changing preferences by using extensive data from emails, search history,…
Interviewing American Express Global Business Travel CEO Paul Abbott during a Sept. 7 investor meeting, Citi equities analyst Pete Christiansen referenced a “really good” financial services company that GBT had recently won. Turns out, it’s Citi. Implementation in multiple countries is due by year-end, sources said. CWT, which declined to comment, has been Citibank’s primary travel management company for more…
[CORRECTION, Aug. 11: The last line of this Dispatch was updated to eliminate an inaccurate description. AmTrav’s findings are that American Airlines’ NDC fares beat the GDS fares “33 percent of the time for Main Cabin and 93 percent of the time…
Read on for an edited transcript of an interview with Suzanne Neufang, CEO of the Global Business Travel Association, conducted remotely on Tuesday by The Company Dime co-founder Jay Campbell. So we’ll be seeing you in Dallas in a couple of weeks. What’s going to be different at this year’s convention? We might say we’re in a new normal, and…
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