As business travel service providers work to ensure the corporate traveler profiles they store are compatible with other systems and compliant with regulations, corporate travel buyers are asking for more. Clients recognize the importance of upgrading infrastructure but also feel it’s about time that suppliers regularly recognize, for example, a corporate traveler’s known allergies or required medical equipment. Profiles serve as...

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.