The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew. According to a Global Business Travel Association survey last month, 52 percent of more than 300 travel buyers said their organizations’ reliance on travel management companies for service and support…
Smaller companies are resuming business travel more quickly than their larger peers. Brandon Strauss, president of CapTrav and partner at KesselRun Corporate Travel Solutions, argues that products and processes designed for that market segment can help expand managed travel and provide best practices for larger programs. It seems odd that less than 10 percent of…
Considering pent-up demand, the effects of evolving traveler demographics and newfound wiggle room in corporate budgets, Brandon Strauss of KesselRun Corporate Travel Solutions is bullish about the industry’s recovery. While the corporate travel industry may still face a multiyear return to normalcy, we are seeing a lot of evidence that points to a faster recovery…
KesselRun Corporate Travel Solutions vice president of client services Krissy Herman shares observations from the current sourcing season and what corporate hotel program managers should expect next year. This year is undeniably a very peculiar one for hotel sourcing. With business travel down, hotel rates fluctuating and uncertainties ahead in 2021, both corporate buyers and…
The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details. Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international…
“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel management, Microsoft’s Eric Bailey, also describes the entire profession these past few weeks. Countless webinars and conference calls allowed folks to stay connected — itself a vital thing. But while…
There is now plenty of justification for senior managers to authorize, and business travelers to follow, tighter booking-channel policies. For companies unable to mandate that all bookings go through designated channels, the case for data capture solutions like CapTrav, Traxo or TripLink is stronger than ever. It’s not just about where travelers are or where…
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