Travel Leaders Corporate confirmed that as of Sept. 5, it opened to clients New Distribution Capability-based bookings on participating airlines, through enabled agent and self-booking channels, for no additional cost.
During a Tuesday interview, Travel Leaders Corporate president Michael Boult acknowledged concerns and criticisms of NDC but said that doing what's best for the client requires offering it.
"At some point, you have to do what’s right for the customer," said Boult, whose corporate travel career spans more than three decades. "That has to be your North Star. We couldn . . .