It might be difficult to attach numbers to something as seemingly abstract as travel risk management. How do you measure the return on investing in this area? There are a few approaches, both qualitative and quantitative.

To understand the ROI, one first has to understand the risks. Travel risk management gets more attention now than it did a few years ago, but many travelers don't expect bad things to befall them. Even if they understand the risks, they may not easily recognize them or know what to do in a crisis. Senior executives may not understand the scope of . . .

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