Airbnb-Concur Travel Hookup Slated For Early 2018

Concur expects to launch by February the ability to pull Airbnb listings into hotel-only search results within the Concur Travel self-booking tool.

At companies that opt in, users searching for lodging as a standalone item would see Airbnb listings with pricing and some details. That includes requests using Concur’s “vicinity search.” Booking requires the user to click over to the Airbnb site, which also is where users must go for changes or cancellations, according to Concur development notes released to clients on Sunday.

Making a booking brings the purchase information back into Concur for the purposes of expense management. “Once the booking is finished, Airbnb will send the information to Concur where it will be added to [an] existing itinerary or a new itinerary will be created respectively,” according to the document.

A screenshot of the functionality showed features listed for the Airbnb result that match those in Airbnb’s business travel-ready program.

Airbnb and Concur announced the integration in July. It supplements existing functionality for users of Concur’s TripLink service.

Twenty-two percent of 174 corporate travel buyers told the Association of Corporate Travel Executives in a late summer survey that their policies referenced home-sharing services like Airbnb — up from 9 percent last year. However, while 40 percent of buyers in 2016 told ACTE that traveler usage of “non-traditional overnight accommodation” was growing, half that rate did so this year.

According to an August Chrome River poll of 100 finance executives at companies with 1,000 or more employees, about one-quarter had no policy on Airbnb and the like, another quarter disallowed their use, 40 percent allowed them and 12 percent mandated them.


Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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