Service Providers See Growing Interest In Travel Manager Outsourcing

Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more interest among clients. The procurement mindset influences travel management. Companies don't want to add their own full-time employees to a non-core function. Travel is getting more complicated and travel managers are as busy as ever.

Not a new concept for travel management, outsourcing can be tricky business. It is rife with perceived conflicts of interest. Poorly planned projects fall down. For travel managers, the prospect of losing a job is understandably emotional . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.

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Gabe Rizzi
Advisor

You make a great point that businesses need to add headcount to core functions, and of course for most companies that’s not travel management. TMCs take the burden of planning travel away from employees so they can do their job. Just as you outsource for other expertise such as an advertising agency or a building contractor when you need to remodel your office space, a TMC is laser focused on business travel expertise and on delivering cost savings, duty of care and overall traveler satisfaction.