Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed how their jobs changed this...

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.