Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic's onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit.
Travel managers and buyers speaking on recent industry webinars discussed how their jobs changed this year and what they expected in the future. Here are some highlights from ProcureCon Travel's Aug 26-27 virtual event and webinars conducted by the Global Business Travel Association . . .