The biggest news coinciding with GBTA’s convention this month was Southwest’s decision to list or expand participation in global distribution systems run by Amadeus and Travelport. Too long in the making for many, the airline by mid-2020 for the first time will accommodate “industry-standard processes” in those GDSs. That includes the ability to book, change, cancel and modify reservations. It’s...

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.