American Express Company

Corporate Travel Rebound May Have Plateaued, Suppliers Still Have Pricing Power

Travel demand remains strong but there are some signs of a cool-off in corporate travel. Nevertheless, buyers should not expect the sting to come out of travel prices anytime soon as supply and demand remain out of whack. According to American Express Company, after domestic U.S. consumer travel surpassed its pre-pandemic level in the first…

Claiming Dramatic Growth, Ramp Builds Travel Management Lite

Not yet three years old, New York-based Ramp Business Corporation last month confirmed new financing of $750 million at a valuation of $8.1 billion. It announced that more than 5,000 businesses were on its platform, which “is powering over $5 billion of annualized payments volume.” It’s a tech firm that offers payments rather than a…

Amex Versus Everybody

If you tuned in to an American Express Company investor call six years ago, you heard about a vintage brand dramatically cutting costs to help profits. Now, strong growth with younger generations and a significant lead over competitors in the small and medium-sized enterprise card market have Amex predicting double-digit revenue growth for the foreseeable…

Business Travel Finds Its Way Into Bank Competition With Financial Tech Firms

U.S. Bancorp’s acquisition of expense management software builder and travel agency TravelBank culminates a series of investments to build integrated business software and services, accelerate midmarket demand for banking and payments, and fend off financial technology firms. Banks traditionally picked up small business clients through lending and banking, but a digital revolution has changed that,…

How Frequent Flier Programs Are Changing In A Changed World

Loyalty programs can work against managed travel goals when individual travelers and their employers don’t have the same preferred travel suppliers. But incentives for leisure time can also help reinforce corporate rules when there is alignment. The following article by Julie Weed highlights recent changes including the de-emphasis of mileage runs. The pandemic made an…

Details Remain Bedeviling In Virtual Payment For Hotels

The innovation in virtual payment is clear, as are its challenges. New standards hold some promise for a primary use case, lodging, but have a ways to go. A Hotel Electronic Distribution Network Association and Hospitality Technology Next Generation joint task force has been working on specifications under the Open Payments Alliance umbrella for a…

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