Posted in Careers

GBTA Impels Local Groups To Become Full-Fledged Chapters, Ditches ‘Affiliate’ Level

Affiliates of the Global Business Travel Association have until Jan. 1 to decide to either become full-fledged GBTA chapters or sever ties. The large groups…

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Posted in Distribution

Experts: It’s High Time For Travel Buyers To Understand NDC

According to announcements from around the industry, next year will be a big one for NDC. As airlines push forward on plans to differentiate content…

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Posted in Careers

GBTA’s McCormick: Creating Conference Content Should Be ‘Like Church And State’

It was a remarkable rebuke. During the Global Business Travel Association convention in August, one of the association’s board members chastised a seminar speaker mid-session…

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Posted in Productivity Reporting Risk Service

Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey…

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Posted in Methods Negotiating Suppliers

Buyers, Hotels Walk The Walk On RFP Angst

Complaining about the hotel request for proposals process is an annual rite. During the past few years, more buyers, hoteliers and intermediaries did something about…

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Posted in Risk

New Certification Programs Emerge For Hotel Safety And Security Vetting

Despite the priority of safety and security for business travelers, few employers comprehensively vet the hotels they use. It’s time-consuming and expensive. Two new organizations…

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Posted in Careers Culture Service

‘No Great Answer’ In Search For Corporate Agents

CCRA’s Dic Marxen sees corporate travel agent salaries rising by double-digit percentages because of the profession’s aging workforce and dearth of new labor. He wasn’t surprised…

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