Tag Archives: Association of Corporate Travel Executives

New Certification Programs Emerge For Hotel Safety And Security Vetting

By | June 6, 2018

Despite the priority of safety and security for business travelers, few employers comprehensively vet the hotels they use. It’s time-consuming and expensive. Two new organizations are helping with the task, joining the longer-established Safehotels Alliance. Ugosafe hopes in September to launch its evaluation program covering Africa. It’s an initiative of Paris-area hospitality security company S2H (Smart Security for… Read More »

‘No Great Answer’ In Search For Corporate Agents

By | May 21, 2018

CCRA’s Dic Marxen sees corporate travel agent salaries rising by double-digit percentages because of the profession’s aging workforce and dearth of new labor. He wasn’t surprised to see Travel Leaders Group this month create a scholarship program for military veterans. Marxen had a similar idea three years ago that died at the feet of federal bureaucracy, but he isn’t… Read More »

Silver Bullet For Capturing Invisible Spend Eludes Corporate Travel Managers

By | May 3, 2018

[CORRECTION, May 4, 2018: An earlier version of this article incorrectly described Traxo’s email filtering solution. It doesn’t scan traveler inboxes. Instead, it enables clients to flag travel confirmation emails when they hit company servers and forward them to Traxo for processing.] Leakage is the bane of a travel manager’s existence. When travelers don’t book through designated channels,… Read More »

Google Uses Payment For Booking Compliance

By | May 2, 2018

New York — From the “you probably can’t do this because you’re not Google” department, Google has built a proprietary hotel booking application. It highlights both negotiated and market rates as part of Google’s unique travel spending program. It’s backed with centralized payment that means travelers don’t have to fiddle with card numbers when booking. And Google is looking… Read More »

The Year In Polls: Travel Risk Is Ubiquitous, Preparation Isn’t

By | December 20, 2017

It’s clear that travel risk management is a top priority for travel management professionals (1, 2). Recent industry research, though, showed companies are at varying stages of preparedness. The demand is there. Company leaders, investors and regulators may insist on certain measures. Travelers are asking, too. One-quarter of the travel managers polled in April 2017 by the Association of… Read More »

The Year In Polls: Booking Channel Policy Compliance Offers Results, Opportunity

By | December 19, 2017

For any given business travel program, the only policy compliance numbers that really matter are its own. Even so, industry research in this area can help shape dialogue on the topic and sometimes influence the perspectives of a travel manager’s key constituents. A handful of surveys that this year addressed corporate travel booking policy compliance showed that while it… Read More »

The Year In Polls: Despite Irritations, Business Travelers Are Happy

By | December 18, 2017

Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to rank a bit lower (1, 2). Nevertheless, corporate travelers seem to be a pretty satisfied bunch, at least according to 2017 industry research. It sounds counter-intuitive. Business travel is grueling. The list of headaches and… Read More »