Tag Archives: Briefly

Attendees See IATA/Travel Management Company Meeting As A Good, If Belated, Start

Travel management company executives said they were happy that the International Air Transport Association engaged them during a first-of-its-kind meeting in Geneva last week. The gathering kicked off IATA’s new Global Travel Management Executive Council. The effort was a long time coming, some said as they pushed aside their complaints to focus on the positives. So what was… Read More »

Air France-KLM, Travelport Close In On Private Channel Deal To Remove Surcharge

Air France-KLM and Travelport are working on an agreement to provide travel agency users with a “private channel,” a spokesperson for the airline group confirmed. European media outlets reported on the forthcoming deal last week. An article in Dutch language Zaken Reis, for example, noted that bookings through Travelport agents would not incur the Air France-KLM distribution surcharge set to… Read More »

Dave Hilfman Announces Plans To Retire

Industry icon and United Airlines SVP for worldwide sales Dave Hilfman will retire from the carrier at year-end. Hilfman was senior vice president of worldwide sales for Continental Airlines from 2004 to 2010. He started his career in 1981 as a campus sales representative for Eastern Airlines at the University of South Florida. He joined Continental in 1986 and ultimately… Read More »

United Prepares NDC Launch

New York — United Airlines is fully certified and testing “phase one” of its New Distribution Capability program. At an International Air Transport Association event here this month, United director of distribution Tye Radcliffe said the carrier soon would move on to “robust” servicing. This includes “the types of things TMCs need to do to service their customers with NDC. That is… Read More »

Amadeus Forms Dedicated NDC Unit

Amadeus put together a new unit focused on IATA’s New Distribution Capability. Called NDC-X, it’s led by Amadeus VP Gianni Pisanello. “We have been involved in NDC for quite some time,” Pisanello said. “We were the first to bring NDC into production in 2014, with United Airlines. We were waiting for a certain maturity in the market and… Read More »

Sabre, TSI USA Start Chatbot Pilot

Sabre said its previously announced chatbot has gone into pilot with Travel Services International USA. Using Microsoft technology, the chatbot can help travelers with self-service support requests, allowing agents focus on more complex needs, noted Sabre Studios director Chad Callaghan. TSI clients will reach a white-label version of the chatbot through Facebook Messenger or TSI’s mobile app. “Travelers… Read More »

Sources: British Airways Pressures U.S. Travel Agencies On Private Channel Deals

British Airways gave deadlines of this week to some U.S. travel agencies that had not signed a private channel agreement waiving its GDS surcharge. After the megas, U.K. agencies and Expedia, not every travel management company offered the deal signed up, according to sources. For agencies, agreeing to the private channel endorses a model that sacrifices GDS incentive payments. It… Read More »

Short’s Joins CorpTrav In Radius Expansion

Radius Travel this week announced that CorpTrav joined its ranks. The announcement comes just as Short’s Travel Management also became part of the agency network. Based in the midwestern United States, the two travel management companies add to nine pre-existing U.S. Radius members. The largest is Travel and Transport, based in Omaha, Neb. Headquartered in Waterloo, Iowa, Short’s… Read More »

Wall Street Analysts: Amadeus Lead On GDS Rivals Is ‘Insurmountable’

Evercore ISI analysts are bullish on Amadeus. They like the strength of its airline IT business and expect the company to continue growing share on the GDS side. Evercore in a research report issued Jan. 4 raised its Amadeus outlook to “outperform” from “in line.” Amadeus’ gains would be losses for Sabre and Travelport, both downgraded by Evercore… Read More »

World Travel Inc. Sells To Its Employees

World Travel Inc. established an employee stock ownership plan. A message sent Thursday to customers from chairman James Wells credited World Travel’s employees for the company’s growth into “one of the top travel management companies in the world without acquisitions.” Under an ESOP, employees receive company stock and therefore an ownership interest. Companies with ESOPs may be partially,… Read More »