Posted in Negotiating Reporting Suppliers

As Airline Incentives To Agencies Continue To Rise, A Startup Aims To Help Both Sides Manage It All

Supplier revenue is important to travel agencies. Marketshare and incremental volume are important to airlines. A startup wants to provide both sides a platform for…

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Posted in Suppliers

TripActions Installs New Supplier Relations Head Over Veteran Brindley

Describing itself as a disruptor to the “traditional agency/supplier/distribution relationship,” TripActions on Monday announced a restructured supplier relations group. The company hired Daniel Finkel, formerly of…

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Posted in Culture Risk

A Few Minutes With ECPAT’s Michelle Guelbart

Jay Campbell last week met with ECPAT director of private sector engagement Michelle Guelbart to discuss the organization’s mission to fight sexual exploitation of children, sex…

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Posted in Culture Distribution Suppliers

TripActions CEO Cites Immaturity In Supplier Relations As Southwest Makes Vaguely Threatening Statement

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] As of December, Southwest Airlines was curious about how TripActions was…

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Posted in Distribution Suppliers

TripActions Stops Booking Delta While The Two Companies Negotiate

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] TripActions has stopped booking Delta Air Lines through proprietary interfaces after…

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Posted in Distribution Suppliers

Loving The Anti-Concur, TripActions Clients Book Plenty Of Delta Despite Dispute

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] Something’s still amiss between Delta Air Lines and new corporate travel…

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Posted in Negotiating Reporting Suppliers

AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta…

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