Qantas

As CTM Grows Geographically And With Larger Accounts, Qantas Is ‘Sadly’ An Exception To Productive Relations

Spending extra on labor ahead of demand recovery, integrating tech for productivity gains and amassing cash for more acquisitions, Corporate Travel Management is poised to be a post-pandemic winner, according to executives. Speaking last week as the company presented its financial results for the six months ending in December, they also identified a new target…

Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives

What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers should invest some of these dollars in interactions with corporate travelers and personalized fares. Garner argued in a Tuesday post that unstable airline capacity and feeble business traffic leave a lot…

There Are Headwinds, But Supplier Revenue Will Come Back To Travel Management Companies

Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to evolve. The discussion continued into 2021, including via a new report from The BTA in the United Kingdom. Like many of last year’s conversations, the report didn’t say a lot…

Amex GBT Sets Up Discounted Carbon Offsets, A ‘Short-Term’ Approach As Industry Works To Mitigate Business Travel’s Environmental Impact

American Express Global Business Travel on Monday said it enabled customers to buy carbon offsets on “preferred terms” from two nonprofits, Carbonfund.org Foundation and Carbon Footprint. The program offers a variety of “verified and validated” offset activities customers can choose to support. “Clients will receive a donation e-receipt for their payment amounts, as well as…

Airlines Anticipate Promise, Entanglements Of Vaccinations (Audio)

Qantas last month sparked controversy when it said it would require inbound and outbound international passengers to prove they were vaccinated against Covid-19. Boycott threats and questions about future vaccination policies among countries, travel suppliers and employers quickly followed. United Airlines gave its answer last week: It will require documentation of passenger vaccinations only if…

Some Things Happened In Airline Distribution This Year, Part Two

There’s a line of thinking that says the pandemic is widening a gap between Amadeus and its key rivals, Sabre and Travelport. Not only was Amadeus already using more modern infrastructure, the theory says, but it also genuinely bought into XML-based distribution and related NDC protocols sooner. These factors position it best with airlines that…

Airlines Design New Ways For Corporate Clients To Mitigate Environmental Impacts

Amid policy debates over fuel taxes and dissatisfaction with carbon offsets, two Europe-based carriers this summer stepped up to provide customers a direct means to act on climate change. Lufthansa Group and SAS gave travelers the option to buy sustainable aviation fuel. They are among the airlines that also furnish carbon offset programs for corporate…

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