Qantas

Dispatch 11

In April, 85 percent of more than 600 buyer and supplier respondents told GBTA they “like” or “love” working in the business travel industry. “Once you’re in it, no matter how hard you try, you don’t leave,” said GBTA VP of education and engagement Jill Koronkiewicz. “You keep coming back. It’s inclusive and welcoming; there…

American Express Global Business Travel To Surcharge Qantas Tickets Bought In Australia

One consequence of airlines externalizing the cost of distribution is that it’s pushed to corporate customers. American Express Global Business Travel as of Feb. 20 will invoice clients an extra 3 percent of the ticket price (excluding taxes and airport fees) on all bookings with Qantas purchased in Australia.  According to a copy of a…

As CTM Grows Geographically And With Larger Accounts, Qantas Is ‘Sadly’ An Exception To Productive Relations

Spending extra on labor ahead of demand recovery, integrating tech for productivity gains and amassing cash for more acquisitions, Corporate Travel Management is poised to be a post-pandemic winner, according to executives. Speaking last week as the company presented its financial results for the six months ending in December, they also identified a new target…

Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives

What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers should invest some of these dollars in interactions with corporate travelers and personalized fares. Garner argued in a Tuesday post that unstable airline capacity and feeble business traffic leave a lot…

There Are Headwinds, But Supplier Revenue Will Come Back To Travel Management Companies

Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to evolve. The discussion continued into 2021, including via a new report from The BTA in the United Kingdom. Like many of last year’s conversations, the report didn’t say a lot…

Amex GBT Sets Up Discounted Carbon Offsets, A ‘Short-Term’ Approach As Industry Works To Mitigate Business Travel’s Environmental Impact

American Express Global Business Travel on Monday said it enabled customers to buy carbon offsets on “preferred terms” from two nonprofits, Carbonfund.org Foundation and Carbon Footprint. The program offers a variety of “verified and validated” offset activities customers can choose to support. “Clients will receive a donation e-receipt for their payment amounts, as well as…

Airlines Anticipate Promise, Entanglements Of Vaccinations (Audio)

Qantas last month sparked controversy when it said it would require inbound and outbound international passengers to prove they were vaccinated against Covid-19. Boycott threats and questions about future vaccination policies among countries, travel suppliers and employers quickly followed. United Airlines gave its answer last week: It will require documentation of passenger vaccinations only if…

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