Sabre

American Express Global Business Travel acknowledged deepfake attacks.
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American Express Global Business Travel Discloses Deepfake Attacks

American Express Global Business Travel this week told investors that fraudsters had targeted it using deepfake impersonation technology. Impersonators have targeted travel agents and others in the corporate world to access payment, travel and personal information for years. Using AI for it is what’s relatively new. GBT CTO David Thompson called such attacks the “same…

Charting Huge Revenue Growth By 2030, Serko Earmarks More Investments In GetThere

Charting Huge Revenue Growth By 2030, Serko Earmarks More Investments In GetThere

Serko aims to reach 250 New Zealand dollars ($150 million) in total income by fiscal 2030, up from $46 million in its most recent fiscal year, which ended in March. About half of this growth is expected to come from its online booking tool portfolio, including the Zeno platform and the pending GetThere acquisition. Next…

Why hotel attachment is important and how to make it happen
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Explainer: Hotel Attachment

Why do travel management professionals care whether travelers book hotel stays at the same time as flights? There are pragmatic and financial reasons, and several methods to close the loop. Hotel attachment occurs when a lodging booking happens with an air booking, either through an agent or a designated booking tool. The higher the ratio,…

Serko To Buy Sabre’s GetThere
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Serko To Buy Sabre’s GetThere

Serko agreed to acquire Sabre’s GetThere online booking solution for $12 million. The parties also will “collaborate on the development of new product capabilities for corporate customers, as well as the growth and expansion of the companies’ relevant customer base,” according to a Monday statement. “The partnership also defines a joint approach to commercial, sales…

Dispatch 13
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Dispatch 13

When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…

Notebook: GBTA Speakers On Getting Started With New Distribution Capability
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Notebook: GBTA Speakers On Getting Started With New Distribution Capability

Atlanta — In addition to providing a venue for emotional expression about airline distribution changes, the Global Business Travel Association’s convention here last month offered a platform for blueprint-making.  Voicing concern about industry pros who may think — at their peril — that American Airlines backing off means they can, too, more than a dozen…

Megin Dressel, travel manager at Keller North America, speaking about virtual payment at the GBTA convention

Geotechnology Firm Keller Goes Old School To Scale Virtual Payment

Atlanta — Keller North America is an engineering company employing many workers who may not carry phones to job sites. They don’t have corporate-issued phones or corporate email addresses to receive communications. And no corporate cards. They often join the firm at the last minute in far-flung locales. Keller uses virtual cards for about $14…

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