Sabre

Elevance Applies Traxo To ‘Tame’ Real-Time Hotel Rate Audits

Traxo made a name for itself as a fix for program leakage using email parsing. But when Elevance director of travel and events Cindy Heston brought in Traxo, she had a different sort of data-capture use case in mind: real-time hotel rate audits. Elevance, a $157 billion health insurance company with over 100,000 employees, always…

Dispatch 3

We broke the news on December 1 but it’s still sinking in. After hearing no mention of it on investor calls, we tried to contact the loquacious JPMorgan Chase analyst Jamie Baker to talk about it. We didn’t get a hold of him. This week, Baker told AA, “It feels as if you are taking…

Options Travel, Industry Lifer Walton Create Spotnana-Powered Corporate Agency

The owners of Options Travel backed Mark Walton, for the past five years an EVP at their Chicagoland travel management company, in a new Spotnana-powered venture. Walton is now CEO of Solutions Travel, a TMC targeting mainly small and midsized firms using Spotnana’s online booking tool, agent desktop, mobile app, records system, content engine and…

GDSs Are ‘Ready’ For NDC, Expect Agencies To Implement In Phases

Amadeus, Sabre and Travelport say they are mostly ready for April 1. After checking many boxes for NDC preparation, they’ll access, display and provide booking and agency servicing capabilities for all American Airlines content. That’s part of the solution for the carrier’s planned removal of many fares from legacy distribution. Agencies also must get various…

American Airlines Builds NDC Service Desk

American Airlines is assembling a special servicing desk to help travel agencies with “NDC bookings,” a spokesperson confirmed. AA’s plan to make upwards of 40 percent of its content non-bookable through legacy indirect distribution has generated apprehension regarding post-booking tasks. How will TMCs deliver sufficient service when new connections between themselves, the airline and global…

American Express Global Business Travel Sets Minimum NDC Requirements

American Express Global Business Travel developed guidance for a “minimum marketable product” using New Distribution Capability-compliant connections with airlines and distribution partners. The MMP has 162 use cases and helps demonstrate the depth of change management underway in airline distribution and retailing.  GBT, which eventually may donate the “living document” to the industry, has shared…

Sabre, TMCs Advance AA NDC Testing

After some initial tests of basic functionality late last year, Sabre and several travel management companies last week started an “expanded pilot” to support fares coming through American Airlines’ NDC-compliant application programming interface. Corporate travel buyers are keen to see progress as they contemplate potentially unwelcome consequences of American’s plan in nine weeks to pull…

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