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Reporter’s Notebook: Announcements Timed With GBTA Convention Address Recovery, Risk, Service

The Global Business Travel Association on Wednesday welcomed back its Media Day event at the start of the annual convention. More series of presentations than press conference, the event requires presenters — companies that sponsor or exhibit at the convention and pay extra to be involved — to agree to withhold their announcements until the…

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Reporter’s Notebook: Sustainability Stories

The steady stream of sustainability-related announcements this year became something of a deluge from all corners last month. It’s not only travel suppliers looking to enhance their green credibility. In growing numbers, corporate buyers and program managers appear ready to walk the walk. Click through to read about the latest corporate travel cutbacks from green-minded…

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Flight Attendants’ Hellish Summer: ‘I Don’t Even Feel Like A Human’

By Tacey Rychter, social editor for the Travel section of The New York Times. As stranded Spirit Airlines travelers grew desperate at San Juan Airport in Puerto Rico during a chaotic night of cancellations on Aug. 1, banging on a gate door and yelling at staff, police officers rounded up the airline’s cabin crews to…

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Amex Global Business Travel: Southwest GDS Participation Remains Incomplete, Hence Extra Client Fee

American Express Global Business Travel continues to charge clients an extra $10 for bookings made with Southwest Airlines even though the carrier expanded its participation in global distribution systems. According to the world’s largest travel management company, a substantial number of Southwest fares and related services that clients want require extra work. Officials at the…

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AA-Sabre Lawsuit: Can Air Travel Comparison Shopping And Retailing Play Nice?

Sabre on Friday rejected American Airlines’ claims that the GDS operator’s new airline shopping display biases against the carrier and breaches their contract. In their court filings in Tarrant County, Texas, the parties offered contradictory commentary and argued about the nuances of their agreement. The bigger picture, though, is one of airlines and distributors at…

Huge Pool Of Candidates Pledges Transparency, Global View On GBTA Board

Thanks to the pandemic, newly approved bylaws and turnover on the Global Business Travel Association board, 2021 will usher in a new era for the association. The membership has called for change, and two dozen industry professionals are vying for eight open board seats in elections that will run June 21 to July 19. The…

U.S. Capacity Is Returning, But Business Travel Isn’t A Priority In Fluid Airline Network Planning (Audio)

Airline capacity remains down dramatically on most international routes while markets with big domestic networks, like the United States, are rebounding. Leisure routes take precedence over business ones. In the short-to-medium term, travel buyers should expect gaps in preferred carrier networks, fewer frequencies and different aircraft than travelers are used to. The situation will remain…