Southwest Airlines

Case Details Sabre’s Airline Segment Fees, Including Southwest’s Advantage

Case Details Sabre’s Airline Segment Fees, Including Southwest’s Advantage

New York — Industry pros always figured Southwest Airlines paid less to global distribution system providers like Sabre than other big airlines. Now they know how much. Southwest’s 2010 per-segment fee to Sabre at U.S. points of sale was $1.35, according to testimony in the US Airways v. Sabre trial here. Segment fees that year…

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American Express Global Business Travel Fee Idea Isn’t New, But Goes ‘A Step Further’

It’s common for travel management companies to charge extra when booking a supplier requires more work or generates less revenue. This is the basic idea behind American Express Global Business Travel’s additional $10 per transaction fee for certain airlines, revealed here on Tuesday. Sources contacted mainly by email during the past 24 hours indicated that other TMCs…

Amex GBT Goes After ‘Higher Processing Costs’ Of Gol, Ryanair, Southwest, Others
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Amex GBT Goes After ‘Higher Processing Costs’ Of Gol, Ryanair, Southwest, Others

American Express Global Business Travel in an August letter indicated customers would pay a $10 surcharge on transactions booked with airlines deemed “high cost.” “This additional $10 fee applies to any transaction booked with a supplier that is booked outside a GDS; does not settle its accounts through industry-standard methods; has limited or no participation…

Offsetting Trends To Keep 2017 Airfares About Flat In North America

Offsetting Trends To Keep 2017 Airfares About Flat In North America

[UPDATE, June 28, 2017: BCD Travel’s Advito slightly raised several of its 2017 airfare projections, owing to strong global demand and improving economic conditions. It also increased to $52 per barrel from $50 its assumption for the price of oil, due to geopolitical tension. “Efforts by airlines to push up prices have so far had…

After Reservations System Switch, Southwest Can Be More Creative On Corporate Deals
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After Reservations System Switch, Southwest Can Be More Creative On Corporate Deals

[UPDATE, Feb. 8, 2017: Southwest plans to complete by May 9 the second “foundational release” of the new Amadeus Altéa reservation system. That would cover passenger check-in and boarding, baggage check-in and other operational functions. The initial release in December 2016 allowed for domestic U.S. ticket sales. The airline described that as a “virtually flawless”…

Competition Pushing Airfares Down
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Competition Pushing Airfares Down

At the beginning of the year, this publication laid out reasons why airfares may not follow dropping fuel costs. Nine months on, it’s clear they have, but it’s not all because of oil prices. Demand growth this year isn’t as robust as expected, dragged down by sharply reduced volumes from the energy sector. There’s been some pick-up in overall capacity led by…

AA-Delta Interlining Impact: Small But Not Insignificant
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AA-Delta Interlining Impact: Small But Not Insignificant

[UPDATE, Jan. 24, 2018: Delta Air Lines said it reached a new deal with American Airlines to handle customer reaccommodation during bad weather and other disruptions. “The new ticketing and baggage agreement will allow both carriers to rebook customers impacted by irregular operations on one another’s flights,” according to a Delta statement. A Delta official…

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