Tag Archives: Travelport

ETA’s Business Travel App Impresses In Beta

It’s hard not to gush over the new business travel app from ETA Inc., a startup that enjoyed investment from the International Air Transport Association’s NDC Innovation Fund. With travel distribution legend Jeff Katz and other Orbitz vets among its investors and advisors, ETA has produced a slick app. No two ways about it. The app remains… Read More »

Airlines Diverging On Custom Corporate Bundles

Delta Air Lines in 2015 started offering tailored packages of products and services to corporate accounts. It’s not doing that anymore. It has other ways to enrich commercial relationships with add-ons. The change in strategy reflects two different ways airlines view the concept of corporate bundles. Travel managers for a while talked up the idea of… Read More »

Next Time, Avoid The Snow Disruption

[UPDATE, April 19, 2017: Rebooking service Freebird announced reseller deals with Altour, Options Travel, Safe Harbors Business Travel, Short’s Travel Management, Travel and Transport and Upside Travel. It also picked up additional funding from venture capital firms General Catalyst and Accomplice, and named industry vet Ellen Keszler as another advisor and investor.] Did today’s blizzard in… Read More »

Airline-GDS Negotiations Heat Up As Parties Try To Sway Lawsuit’s Outcome

[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the… Read More »

Case Details Sabre’s Airline Segment Fees, Including Southwest’s Advantage

[UPDATE, Dec. 21, 2016: Adds testimony at bottom about the differing levels of service provided to Southwest versus legacy U.S. network carriers like US Airways.] New York — Industry pros always figured Southwest Airlines paid less to global distribution system providers like Sabre than other big airlines. Now they know how much. Southwest’s 2010 per-segment… Read More »

Trial Reveals Sabre GDS Incentives Paid To Big Travel Management Companies

New York — As they consolidate and grow, travel agencies earn more incentive money from global distribution system providers. Just how much has been hard to ascertain, since incentives are not specifically teased out in GDS company financial reports. With the US Airways v. Sabre case underway here, some interesting numbers are emerging. According to… Read More »

Sabre Builds ‘Revenue Maximization Tools,’ Wins Over Flight Centre

[UPDATE, Feb. 8, 2017: Sabre CFO Rick Simonson on Feb. 7 told investors that the Flight Centre contract would add $80 million in incremental revenue for a total run rate of $100 million expected during 2018.] Sabre expects meaningful share gains starting next year from a new contract with a big Asia/Pacific travel agency. It appears to… Read More »

Sabre To Deliver AA’s Paid Seats Starting Feb. 2

[UPDATE, Feb. 4: Sabre announced that AA’s Preferred and Main Cabin Extra Seat now are available in the Sabre global distribution system. A Sabre official said a “phased rollout” will wrap up in mid-February.] Sabre at U.S. points of sale on Feb. 2 will start facilitating American Airlines’ paid seats, according to a Sabre memo… Read More »

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The personal and geopolitical elements of business travel offer points of note from the micro to macro levels. As one of our featured practitioners noted, this job is about economics, geography, psychology and then some.… Read More »

Delta Corporate Bundles Are In Client Hands Via Travelport

New York — Delta Air Lines is offering corporate fare bundles to Boise, Idaho-based Micron Technology through Travelport in the first publicly disclosed realization of a long-held airline hope. Using Travelport’s Smartpoint interface, Micron’s BCD Travel agents next year will begin testing use of a special fare bundle including not only Micron’s Delta rate, but also certain ancillaries. Delta and… Read More »

Jack Reynaert And The Profitability Of Knowledge

Meritor global travel manager Jack Reynaert Jr. is a quintessential example of knowledge as power. For the Detroit-area drive train manufacturer, Reynaert established a highly insourced, no-nonsense program. The roads that led him there were a lot like his booking policy compliance — nearly perfect. Seemingly the industry’s only second-generation travel manager, Reynaert has travel management in his blood. His late… Read More »

GetGoing Gains In Mission To Improve Agent Hotel Shopping

[UPDATE, Jan. 28, 2016: BCD Travel announced it acquired GetGoing, including its San Francisco and Kiev-based product and engineering teams. Co-founder Alek Vernitsky joined BCD as SVP, product strategy, reporting to EVP of supplier relations and global strategic sourcing Rose Stratford.] About four in ten surveyed Canadian and U.S. business travelers at companies with travel policies said… Read More »