On our second podcast episode, David Jonas interviews Bhart Sarin about policy compliance measures, outsourcing, career development and the Global Business Travel Association. Bhart is in global procurement for food production company Ingredion. He’s also a GBTA board member. Later in the podcast, Jay Campbell joins David in a discussion with Eudemonia founder and principal analyst Christa Degnan Manning and…
It’s bad enough that hotel sourcing is so frustrating. What makes it worse is when some of the effort is wasted. Understanding why a corporate rate program isn’t as effective as it could be and figuring out what to do about it isn’t seasonal. It’s never-ending. “We actually buy travel twice,” said Susan Savy, a global travel procurement manager at…
Several of Concur’s travel management company partners now are integrated with TripLink, but some have serious doubts about a major part of the program. Concur last month announced that Adelman Travel Group, Cain Travel, Christopherson Business Travel, Frosch, Gant Travel and Travel Incorporated were live with TripLink. Concur named the providers in its announcement that Lufthansa next year will join the “direct” version of TripLink. In that scenario, the…
Google’s travel program has been closely watched for the better part of a decade. It helped vault “open booking” into industry vernacular. Capturing data when travelers book what and how they want — within some price guidelines — may be an attractive idea for some program managers at other organizations. But all these years later, very few big companies have…
It’s not too often that a new corporate booking tool comes out. A global tool that entered the U.S. market a year ago from Pass Consulting now counts one of the world’s largest financial services firms as a client. Corporate customers may buy the Pass system in one of three categories. A basic version with little customization requires one week to install….
Delta’s been on a roll during the past few years, and now it’s pressing the advantage. The airline will compensate well-performing corporate accounts when on-time performance and completion factor are worse than both American’s and United’s after a full calendar year. Because Delta has been running a tight ship, it’s not a very risky move. Travel managers like it and they, too, have nothing to lose. Even so,…
At a limo conference in Atlantic City last fall, a couple of entrepreneurs announced the ground transport platform to compete with Uber. Seconds later, a black car exec whispered, “We’re building one, too.” This week it was déjà vu as The Company Dime looked into announcements about two other similar initiatives. Evidence of a third turned up, then a fourth. Shouldn’t the car service industry…
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