[UPDATE, April 23, 2024: American Airlines delayed new restrictions on how travelers can earn loyalty program points, to July 11 from May 1. The rules will affect some bookings through agencies AA does not qualify as “preferred.” According to a spokesperson, “This…
Keeping its chief commercial officer’s word on plans for more incentives on “internet” bookings, American Airlines on Tuesday announced new conditions for customers to earn miles and points beginning with tickets issued May 1. They’ll earn when they book directly with AA…
The comparison of new connectivity methods for airline distribution to home entertainment has been around for some time. Airline distribution consultant Cory Garner described it in the opening minutes of this podcast published in May by Travel Weekly. After Mike Fitzgerald from…
On Tuesday, Air Canada told corporate clients they no longer had to pay its surcharge for bookings made using traditional EDIFACT protocols, at least for the time being. The change acknowledges that the corporate travel community was not ready to adopt surcharge-free…
Travel Leaders Corporate confirmed that as of Sept. 5, it opened to clients New Distribution Capability-based bookings on participating airlines, through enabled agent and self-booking channels, for no additional cost. During a Tuesday interview, Travel Leaders Corporate president Michael Boult acknowledged concerns…
Dallas – Utilization targets for the New Distribution Capability are part of the “new contracting process with many of the airlines,” according to FCM Travel’s head of consulting for the Americas, Ashley Gutermuth. That companies could negotiate with airlines on this basis…
The Company Dime‘s Jay Campbell on June 28 interviewed Flight Centre Travel Group’s president of the Americas, Charlene Leiss, on a live show via LinkedIn Audio. They surfaced some potential conventional wisdom about a variety of topics. An edited transcript follows. So,…
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