Posted in Methods Risk Suppliers

Adelman’s Self-Service Pre-Trip Approvals System Allows On-The-Fly Modifications

Adelman Travel Group built what it considers a first-of-its-kind self-service travel authorization tool. Called Hot Spot Approvals, the proprietary technology allows clients to assign approvers…

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Posted in Productivity Service Suppliers

Messaging Alters TMC Operations, Challenges Traditional Notions Of Service Quality Metrics

The rise of chat and messaging in travel management operations is not only delivering convenient, new ways to serve the customer. It’s challenging TMCs to…

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Posted in Risk Suppliers

SAP Concur Reworks Travel Management Company Partner Program, Shuts Down TMC Risk Messaging Service

In a move that opens up opportunities for risk management and communications firms, SAP Concur is sunsetting its TMC Messaging service. The company declined to…

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Posted in Distribution Suppliers

Startups Beat Varied Paths On ‘Balancing Act’ Of Travel Management Company Partnerships

Business travel startups face tough choices as they mature. TripActions and TravelPerk remain independent as their investors raise stakes in what is not a get-rich-quick…

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Posted in Productivity Suppliers

Lumo To Add Flight Predictions To BCD Travel Marketplace

Lumo plans to deliver its flight disruption predictions to BCD Travel clients through the TMC’s SolutionSource marketplace. Lumo already works with Acendas, Adelman Travel, CWT,…

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Posted in Distribution Suppliers

Adelman, Deem Support Enterprise’s Expanded Small Business Offering

Building on its 2016 investment, Enterprise Holdings Inc. early this year acquired more of corporate booking tool and ground tech provider Deem. An internal Deem communication…

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Posted in Distribution Productivity

Adelman, WTMC Sign On To Use 30Seconds’ Claire; World Travel Inc. To Test

Corporate travel management companies Adelman and WTMC will use the 30SecondsToFly Claire artificial intelligence/chat service, and World Travel Inc. plans to test the same. Claire offers…

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