Air Canada last month announced a new contract with Amadeus to install a passenger service system and various add-ons, falling in line with several of its Star Alliance partners. The distribution component of the relationship also advanced. For Amadeus agencies, these developments will bring new capabilities for servicing corporate customers. Amadeus agencies already are booking…
There weren’t many for a while, but the number of choices for corporate online booking technology not tied to a specific travel management company has grown during the past couple years. No longer are corporate buyers faced with choosing only between Concur, Deem and GetThere for their enterprise needs. The list of small firms is…
Air Canada reduced travel agency compensation on certain fares, effective April 1. The change followed increases in the airline’s sales and distribution costs as a percentage of passenger revenue in each of the past three years. A spokesperson confirmed that the carrier reduced commissions paid on some international airfare types, including interline and business-class fares….
Air Canada since September has been selling paid seats through Sabre. It began listing its branded fares there in April and now distributes its full content to Sabre subscribers. Once an enemy of the global distribution systems, Air Canada has traded in its maverick approach for real support of mainstream corporate travel channels. According to…
[UPDATE, Nov. 2, 2017: We published new information related to this article here.] [UPDATE, March 8, 2017: Amadeus-connected travel agencies in Canada and the United States now can “seamlessly access and book” Air Canada’s Preferred and Advance paid seats, according to the global distribution system operator. Agents within their standard workflow can use seat maps…
Concur executive vice president of supplier and TMC services Mike Koetting will take direct responsibility for travel management company relationships as the firm says goodbye to Cindy Allen. Allen, who has served as vice president of TMC services, joined Concur upon its 2013 acquisition of GDSX. On Tuesday she informed TMCs by email that she plans to depart at…
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