Interviewing American Express Global Business Travel CEO Paul Abbott during a Sept. 7 investor meeting, Citi equities analyst Pete Christiansen referenced a “really good” financial services company that GBT had recently won. Turns out, it’s Citi. Implementation in multiple countries is due by year-end, sources said. CWT, which declined to comment, has been Citibank’s primary…
Expense software developers and corporate travel providers are progressing in their efforts to kill the manual work associated with expense reporting. The application of artificial intelligence appears to be accelerating what has been a slow and painful demise. Emburse on Tuesday announced AI-powered receipt scanning — “the next step in realizing Emburse’s vision of an…
Three Democratic U.S. senators on July 27 introduced legislation that would levy surcharges of up to $600 per flight on first and business class airline passengers. Meant to “curb wasteful greenhouse gas emissions,” fund climate projects and motivate airlines to fly cleaner, the program also would charge private jet users. Even if it advances through…
The plan by blockchain company Blockskye to reinvent corporate travel processes is underway at PwC, according to sources. The accounting giant, with plenty of interest in blockchain technology for its own services, was not named in earlier coverage. Its participation has been one of the industry’s worst-kept secrets. PwC moved its travel management business in…
American Express Global Business Travel engaged airline tech consultancy T2RL to gather information about non-GDS airline content aggregators. “It’s important for GBT to stay informed of all industry innovators and tech developers, and we often work with people who look at the industry differently,” said Martin Ferguson, the company’s VP for global communications, public affairs…
Industry agitators including the outspoken Johnny Thorsen of Spotnana assailed American Express Global Business Travel’s list of 162 NDC requirements as a barrier to innovation. Not Aeronology CEO Russell Carstensen. The Australia-based travel management veteran welcomed GBT’s prerequisites for full NDC support. He claimed his company’s Taero agent booking platform has checked off 155 of…
The Wall Street Journal on Monday caught up to the significant changes at American Airlines. The article hit several themes covered in the trade press over the last six months. Its headline and sub-headline reflect the debate over whether AA is responding to the changed business market or trying to remake it. Raymond James analyst…
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