Tag: American Express Global Business Travel
Beyond Contingency: Deep Corporate Travel Cuts Hit Business Outcomes
Travel suppliers are reeling from the coronavirus outbreak. Many executives feel the reaction is overblown, but there’s not much they can do. Industry professionals are…
Messaging Alters TMC Operations, Challenges Traditional Notions Of Service Quality Metrics
The rise of chat and messaging in travel management operations is not only delivering convenient, new ways to serve the customer. It’s challenging TMCs to…
With Enterprise Value Of $5 Billion, American Express Global Business Travel Gets Ten-Year Commitments From Investors, Key Leaders
As part of a recapitalization agreement announced Tuesday, existing and new investors in the American Express Global Business Travel joint venture made a ten-year commitment….
Under Amex’s Shadow, Travel Management Companies Tighten Payment Ties
BCD Travel on Thursday announced it would become UATP’s first travel management company issuer of lodge card accounts. An official from CWT said the TMC…
Airlines Design New Ways For Corporate Clients To Mitigate Environmental Impacts
Amid policy debates over fuel taxes and dissatisfaction with carbon offsets, two Europe-based carriers this summer stepped up to provide customers a direct means to…
Goodbye Consumers, Hello Corporates: New Entrant Pivots, Signs Amex GBT To Automate Email Requests
Any corporate travel operations professional can tell you that a lot of business travel bookings start with email. Sometimes this takes the form of a…
American Express Global Business Travel Execs: Global Corporate Clients Are Increasingly Concerned About Lufthansa’s Intransigence
Chicago — The largest travel management company is not acquiescing to Lufthansa Group’s distribution strategy. According to American Express Global Business Travel executives, the airline…
