Posted in Productivity Risk Suppliers

Op Ed: Mark McSpadden On Creating Confidence Amid An Uncertain Future

Mark McSpadden is vice president of global product strategy and digital experience for American Express Global Business Travel. He’s also a road warrior ruminating on…

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Posted in Productivity Reporting Risk Suppliers

American Express Global Business Travel Builds A Public ‘Know Before You Go’ Site

One of the biggest challenges for travel program managers right now is helping business travelers understand what to expect on the road. The information is…

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Posted in Distribution Productivity Suppliers

The Future Of Travel Management Companies: Part One, Staffing

“Green shoots” are nice but transaction counts for most travel management companies as of last week remained between 3 percent and 15 percent of last…

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Posted in Payment Reporting Risk

Contact Tracing Scales In Asia, Faces Privacy And Political Hurdles In Europe And The United States

Questions about where people have been, whom they’ve seen and how they’re feeling are becoming commonplace. So are mobile apps that track potential coronavirus exposure….

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Posted in Distribution Risk Suppliers

American Express GBT CEO Abbott: Fee Basis For Client Contracts Under Review

A common topic in corporate travel circles these last couple months is the resiliency of the predominant fee model for travel management company services. The…

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Posted in Suppliers

Amex Global Business Travel: Investor Dispute Involving Carlyle Group Doesn’t Impact Day-To-Day

A shareholder in American Express Global Business Travel is suing two investment firms, Carlyle Group and GIC, to get them to stick to their agreement…

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Posted in Risk

Resuming Business Travel Is Exceedingly Complicated But New Resources And Advice Help

“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel…

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