American Express Global Business Travel

CWT Enlists Analytics Startup To Predict Corporate Travel Demand

Corporate travel is finally showing signs of a sustained recovery, but its susceptibility to exogenous shocks has never been more apparent. Will it return to the levels of 2019, and if so, when? That’s anyone’s guess. CWT wants its answers to be more informed and, in February, began a three-month pilot with a startup analytics…

Amex GBT Reports Transaction Volume Back To Half Of Pre-Pandemic Levels 

American Express Global Business Travel reported a net loss of $474 million for 2021, besting the $619 million loss reported for 2020, as transaction volume began to recover. Including full-year numbers for Egencia, which GBT acquired last year, the company’s 2021 results beat its forecasts issued a few months ago in terms of adjusted earnings,…

Amadeus Pilots Solution To Better Compare Disparate Airline Offers

In addition to accessing relevant content when booking travel, making sense of offers and how they stack up continues to be a challenge. Amadeus is working with airlines, travel management companies and corporations to allow for predetermined values on the various components of bundled, branded or otherwise personalized air travel offers at the point of…

Hertz Claims Share Gains At Amex GBT, Ditches ‘Unprofitable’ Corporate Deals

Hertz emerged last year from bankruptcy as a leaner company with a new outlook on corporate sales. It used reorganization to get out of what it deemed unfavorable corporate deals and now, according to interim CEO Mark Fields, “We do not chase unprofitable business.” That’s easier to justify when there is tight supply relative to…

JPMorgan Chase To Buy Frosch

JPMorgan Chase agreed to acquire Frosch, a large travel agency with a mix of corporate business, independent contractors and technology, according to a Wednesday report in The Beat.  Frosch officials declined to comment on the report, which cited an internal memo, but redirected an inquiry to a spokesperson for JPMorgan Chase. The official had not…

American Express Global Business Travel Staffs Up To Add Travel Agency Partners 

American Express Global Business Travel during the fourth quarter created a unit called Partner Solutions to bring its relationships with other travel agencies “under one banner.” It’s well known that to serve multinational accounts, GBT partners with agencies in countries where it does not own operations. The GBT Partner Solutions staff also is approaching regional…

Forecasters: Business Travel Pricing Set To Rise This Year

No one should be surprised that it’s coming, and consultant Mark O’Brien expects it in the second half of this year: higher pricing for transportation and lodging. What does it mean for corporate travel buyers? According to O’Brien, a BCD Travel exec until 2021 who now runs Avenue5 Consulting, hotel prices will be up by…

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