British Airways and Iberia agreed to remove their global distribution system surcharge for users of Expedia and clients of its Egencia corporate travel arm, according to an Egencia spokesperson. “As part of a wider Expedia/Egencia agreement reached by Expedia Inc. and IAG (BA and Iberia), travelers booking from EMEA and Asia Pacific have been surcharge-free…
Nearly one in four corporate travel managers polled in August and September said their companies offered incentives or rewards for in-policy bookings. Perhaps it’s counterintuitive, but the head of a leading corporate travel rewards system called that “ridiculous.” “That’s way too high,” said Rocketrip founder and CEO Dan Ruch during a Thursday evening panel discussion about corporate travel…
The new, Amadeus-endorsed model for airline distribution with International Airlines Group may or may not take hold among more travel management companies or even other GDSs. For now, it’s constructive to review the role of IATA’s New Distribution Capability. When IAG announced a GDS surcharge in May, NDC was the industry’s ticket to fee-free British…
There are three weeks to go before a surcharge takes effect on global distribution system bookings with British Airways and Iberia. Big travel management companies are revealing that they’re avoiding the fee on bookings through Amadeus thanks to the GDS company’s agreements with the airlines. Following a related Hogg Robinson Group announcement last week, American Express…
Big travel management companies are beefing up their hotel programs. They say it’s a content play. Aggregating inventory, special prices and perks counteracts fragmentation. It gives their clients’ travelers less reason to stray from managed programs. That improves reporting and risk management. All good stuff. But, wait. Follow the money. First, a bit of history….
Corporate travel policy has taken a lot of grief lately. It’s too long, so nobody reads it. It’s not traveler-centric. It doesn’t incorporate “behavioral economics.” Its ability to control behavior is a “myth.” Some generalizations are less true than others, and corporate policy is often misunderstood. That doesn’t mean companies can stand pat. The business…
American Express Global Business Travel will use ground transportation platform Mozio to offer clients a range of options through an agent portal, the KDS booking tool and the GBT mobile app. Mozio also works with Carlson Wagonlit Travel, which owns a piece of the five-year-old marketplace of roughly 3,000 transport providers. Inventory includes public transit systems,…
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