Posted in Distribution Suppliers

What The American Express Global Business Travel-Egencia Deal Would Mean (Think Hotels)

The planned acquisition by American Express Global Business Travel of Egencia has multiple implications depending on the party in question. For GBT, it’s about scale,…

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Posted in Productivity Service Suppliers

Expensify, Kayak Embark On Latest Of So Many Attempts To Reach Small To Medium-Sized Businesses

The pandemic stopped most business travel, but it did not end the relentless and historically futile quest for an online-first intermediary that attracts and keeps…

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Posted in Distribution Suppliers

Kayak Eyes Managed Corporate Travel As Its Parent Company Invests In Serko, A Potential Enabler

Meta search company Kayak as early as last year began exploring a business travel gateway to supplier sites and online travel agencies which could include…

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Posted in Distribution Suppliers

Sabre: Concur Is Wrong About Compatibility For New Hotel Content

As Sabre began this summer to bring a new lodging program to corporate travel agencies and intermediaries, implementation wasn’t expected to be easy. SAP Concur…

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Posted in Distribution Negotiating Suppliers

Op Ed: Louise Miller On The Complexities Of Hotel Content

It’s time again for many to assemble corporate hotel programs for next year. The clear goal is to save money and provide sufficient choice for…

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Posted in Distribution Policy Suppliers

Kayak Starts Talking, A Little, About Kayak For Business

[UPDATE, Dec. 11, 2019: Kayak evidently deleted the blog referenced below.] Kayak For Business is real, but what is it?  After declining to comment for…

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Posted in Distribution Service Suppliers

When Using Hotel Rates From Expedia Or Booking Means Inferior Service

Adding hotel content from online travel agencies to corporate travel systems seems like a way to enhance trust in company programs. But it presents problems….

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