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American Express Global Business Travel’s ‘Peer’ Set Shows Investors Multiple Ways To View TMCs

When American Express Global Business Travel last month announced plans to go public during the first half of this year via a merger with a blank check company, it noted a set of “most relevant” publicly traded peer companies. These included the only public travel agency firm totally focused on business, Australia-based Corporate Travel Management,…

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What The American Express Global Business Travel-Egencia Deal Would Mean (Think Hotels)

The planned acquisition by American Express Global Business Travel of Egencia has multiple implications depending on the party in question. For GBT, it’s about scale, particularly in the online midmarket. GBT has long coveted this segment, which has a fresh batch of well-funded competition. The deal will avail GBT’s big corporate accounts of more attractive…

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Expensify, Kayak Embark On Latest Of So Many Attempts To Reach Small To Medium-Sized Businesses

The pandemic stopped most business travel, but it did not end the relentless and historically futile quest for an online-first intermediary that attracts and keeps loads of small-to-midsized business clients. While many such companies use local corporate travel agencies and some use global ones, a lot of them book with suppliers or consumer-oriented online travel…

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Kayak Eyes Managed Corporate Travel As Its Parent Company Invests In Serko, A Potential Enabler

Meta search company Kayak as early as last year began exploring a business travel gateway to supplier sites and online travel agencies which could include negotiated corporate rates. The company last month announced a free service including a number of business travel functions, but it also revealed greater managed-travel ambitions. After first applying certain policies…

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Sabre: Concur Is Wrong About Compatibility For New Hotel Content

As Sabre began this summer to bring a new lodging program to corporate travel agencies and intermediaries, implementation wasn’t expected to be easy. SAP Concur made that much clear in a recent message to users, suggesting that they should not use Sabre’s new Content Services for Lodging via Concur Travel.  According to Sabre, Concur missed…

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Op Ed: Louise Miller On The Complexities Of Hotel Content

It’s time again for many to assemble corporate hotel programs for next year. The clear goal is to save money and provide sufficient choice for travelers. There are many ways to get it done, and each comes with its own set of considerations. Louise Miller of Areka Consulting breaks down the options. Most companies still…

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Kayak Starts Talking, A Little, About Kayak For Business

[UPDATE, Dec. 11, 2019: Kayak evidently deleted the blog referenced below.] Kayak For Business is real, but what is it?  After declining to comment for an article published on this site last December about efforts to build a solution for businesses, the company recently started publishing blog posts about it.  There’s a new category about…