[UPDATE, March 19, 2020: In a survey this week, ic4p’s results were quite different. Ninety-six percent of 518 HR respondents said the coronavirus had impacted productivity to some degree, up from 64 percent two weeks ago, and the percentage saying the impact has been “high” or “very high” rose to 41 percent from 9 percent….
BCD Travel acquired Milwaukee-based travel management company Adelman Travel Group, a member of the BCD Travel Affiliates program. Terms were not disclosed. BCD Travel in 2015 acquired World Travel Service and in 2017 raised its position in Acendas Travel. Last month it bought a majority stake in Japan-based partner Hitachi Travel Bureau. That followed investments…
Business travel startups face tough choices as they mature. TripActions and TravelPerk remain independent as their investors raise stakes in what is not a get-rich-quick industry. Others could be acquired by existing travel management companies. Then there is a middle ground. Some new entrants are attempting to leverage TMC partnerships even though that means sharing…
Since its inception, SAP Concur’s TripLink program has drawn concern from policy compliance-minded travel managers. They were well aware that lacking inventory in preferred travel management companies or online booking tools created program integrity issues. With some content, especially conference hotel rates, simply not in those channels, many said yes to the TripIt-style email parsing…
Business travel agency entrepreneurs sometimes say they’re not competing with large travel management companies because they are not going after the large or highly managed end of the business travel market. But big TMCs are taking their clout and experience down market. Talking about categories of business travel clients can be confusing. Small, medium, large….
Since Southwest Airlines a few years ago chose Amadeus as its passenger service system, many have hoped that would mean at least most of the airline’s fares and schedules would appear in the Amadeus GDS. Amadeus user Lola is among them. Putting aside some corporate customers, however, Amadeus users are still waiting. According to an Amadeus…
Now positioned predominantly as a service for small and midsized companies, Southwest Airlines’ Swabiz booking portal has a bunch of new features. The airline this month added hotel bookings, new reporting options and mobile itinerary changes. Swabiz previously offered hotel bookings through a partnership with Orbitz. Then Expedia acquired Orbitz and opted to stop providing…
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