The cost of sustainability is beginning to hit corporate travel more directly. Air France and KLM in January initiated a Sustainable Aviation Fuel surcharge on all tickets for flights departing France and the Netherlands. It ranges from 1 euro to 12 euros, based on distance flown and class of service. Isolated reports of hotel properties…
One of the biggest challenges of the pandemic for organizational travel program managers is keeping up with changing information and updating travelers on what they need to know. A late summer 2021 poll released last week by the Global Business Travel Association examined travel program communications from the perspectives of more than 500 U.S.-based managed…
When American Express Global Business Travel last month announced plans to go public during the first half of this year via a merger with a blank check company, it noted a set of “most relevant” publicly traded peer companies. These included the only public travel agency firm totally focused on business, Australia-based Corporate Travel Management,…
As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…
We’re not all Jamie Dimon. That guy sidestepped strict quarantine rules on his trip to Hong Kong this fall because of who he is. The rest of us must jump through all kinds of hoops to cross borders. Certain obstacles that came about because of Covid will fade as the pandemic ebbs, while others outlive…
People share a lot of personal information through digital channels, and the entities they interact with access more of it than they need. Individuals have little control over the transmission of their data and who gets what. The concept of a decentralized, self-sovereign identity fixes that while addressing cybersecurity and streamlining processes. A self-sovereign identity…
The pandemic was a wake-up call not only for corporations with loose or non-existent travel policies but also for collegiate travel, an area notorious for lagging program compliance. Some universities enacted travel policy mandates or found strong rationale to maintain them, and adjusted program rules to match their vaccine requirements. Like in the corporate world,…
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