The consensus among execs at airlines, travel management companies, global distribution system firms and other tech intermediaries is that NDC should become mainstream this year (if it hasn’t already). Not all buyers are like-minded. Industry metrics reflect a stall in momentum. Many corporate customers remain unconvinced about growing NDC. Some program managers who had enabled…
When embarking on corporate travel card request for proposals processes, buyers should leave plenty of time for preparation and hiccups. That was a cornerstone among the recommendations shared on a Nov. 1 webinar by members of GBTA’s payment committee as they walked through their updated RFP template. They advised buyers to conduct early self-reflection to…
Travel management company mobile apps remain an important part of the typical corporate travel program portfolio over a decade after becoming a staple in buyers’ TMC bids. Mobile tools are potent enablers of direct relationships with corporate travelers. No one has consolidated all the needed features, making it challenging for travel program managers to express…
Marriott International is pushing corporate rates for 2025 that lack last-room availability guarantees that, at least in key destinations, some buyers consider essential. Already, LRA rates are not always honored across the industry and don’t always provide sufficient savings compared with other negotiated rates, prompting some to wonder whether they’re worth the effort. Acknowledging a…
A fresh approach to hotel safety and security is taking shape across the pond. Seeking input from around the industry, the Accommodation Conformity working group of the relatively new, U.K.-based Travel Risk Academy envisions a framework backed by technology initially designed for managing serviced apartments. The plan is to publish criteria for industry review by…
When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…
Airlines have focused for several years on sustainable aviation fuel as a critical part of decarbonizing aviation. Certain carriers evidently are willing to deepen negotiated airfare discounts for corporate clients making SAF investments. Several airlines have promoted sustainability programs in which corporate clients can participate, but financial incentives provided by airlines to their accounts as…
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