Posted in Productivity Reporting Risk Service

Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey…

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Posted in Payment

With Success Stories Piling Up, Industry Seeks Common Virtual Payment Processes

San Diego – Industry players are working to smooth out the rough spots in virtual payment for managed travel. Even without commonality across all the…

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Posted in Distribution Suppliers

Hotel Content Aggregators Find A Place In Corporate Programs

San Diego – It wasn’t always this way, but the current thinking is that consumer-originating hotel content aggregators have a role in managed travel. Look…

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Posted in Risk

GBTA Study Group Endorses Hotel Safety And Security Directory Concept

San Diego – A Global Business Travel Association GLP team wants to build a directory of hotel properties that clear a safety and security screening…

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Posted in Careers Culture

Vic Pynn On Three Questions Every Industry Leader Must Ask

There’s a common concern that as professionals from older generations wrap up their careers, the corporate travel profession won’t find enough younger talent to fill…

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Posted in Methods Negotiating Suppliers

Buyers, Hotels Walk The Walk On RFP Angst

Complaining about the hotel request for proposals process is an annual rite. During the past few years, more buyers, hoteliers and intermediaries did something about…

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Posted in Distribution Methods Suppliers

Concur/GBTA Report Urges Travel Managers To Inspect How TMCs Configure Booking Tools

A poll conducted this spring by the Global Business Travel Association and sponsored by SAP Concur had some unsurprising results: most organizations used an online…

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