Posted in Careers Culture Productivity

The Year In Polls: Despite Irritations, Business Travelers Are Happy

Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to…

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Posted in Negotiating Suppliers

New Hotel Cancel Policies Not ‘Fine’ By Customers, But Greater Negotiated Value Offers Silver Lining

The reception to some hotel chains’ new 48-hour cancellation rules has been “perfectly fine,” according to Hilton Worldwide CEO Christopher Nassetta. “Nobody likes incremental restrictions…

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Posted in Suppliers Sustainability

IHG, Marriott Develop Account-Specific Sustainability Reports

Measuring lodging’s environmental impact is less straightforward than for air travel or car rental. All three contribute to a business trip’s carbon footprint, but hotels…

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Posted in Distribution Methods Negotiating Payment Risk Suppliers

Teleconference 2: Hotel Buying

Hotel Buying Oct. 13, 2016 Thanks to all our attendees and speakers! The recording from this event may be purchased here or gifted here for $10. Grab…

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Posted in Distribution Suppliers

Sources: Hilton Stops Dickering Around With Reduced Commissions

Hilton Worldwide is no longer considering reduced commissions on its member rates, according to sources. Hilton press officials did not respond to requests for comment…

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Posted in Distribution Negotiating Suppliers

Hilton To Cut Agency Commissions On New Rates

Hilton Worldwide declined to comment, but several sources said it’s planning to reduce agency commissions on its new HHonors rates. Those are the discounted rates…

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