Hilton Worldwide

Emburse Data: U.S. Corporate Air Traffic Two-Thirds Recovered In Q3, Lagging Car Rental But Leading Lodging

Some suppliers are describing corporate travel demand recovery trends beyond 80 percent relative to 2019, but a cross section of the landscape based on large-client data from Emburse is not so optimistic. Emburse for the quarter ending in September found that domestic U.S. air booking volume was down 36 percent versus 2019. Total domestic air…

Tripbam Asks, Where Did All The Hotel Chainwide Discounts Go?

The biggest knock on any discount program buyers secure with hotel properties and chains is that travelers can’t access preferred rates. That wastes the negotiating effort and eliminates some expected savings. According to Tripbam, for many enterprise clients, that’s been the case this year for chainwide deals. The reasons aren’t clear.  Due to localized hotel…

Marriott Opts Out Of Cvent’s Instant Booking For Meetings

Some say instant booking for small meeting space and associated guest rooms is poised to replace the request for proposals process in many instances. Cvent a year ago announced a partnership with Amadeus to develop this, but according to sources, some big chain hotel companies are not on board. They’re pushing such capabilities on their…

TravelPerk Reveals Direct Connection With Hilton, Which Claims No Agreement

[CORRECTION, Aug. 15, 2022: “There is no direct integration in place between TravelPerk and Hilton,” according to a prepared Aug. 8 statement from TravelPerk. The company apologized “for any confusion or misunderstanding” and indicated that when TravelPerk chief commercial officer JC Taunay-Bucalo said during a July phone interview that the company had a direct connection…

Hotel Service Is Still Below Par, But Execs Say It’s Improving

The hospitality industry’s labor issues make it hard to provide the services many corporate travelers expect. According to hotel company execs, service levels are recovering but at different paces depending on location. Travel buyers understand the staffing dilemmas facing many properties and try to ensure travelers know what they’ll encounter. Beyond the immediate term, some…

Tripbam Hotel Booking Data Shows Glimpses Of Normalcy

Demand for corporate travel lodging is accelerating but it’s not just volume that’s closing in on familiar territory. Average rates and the brands getting bookings also look more like they did in 2019, according to Tripbam data presented this month. “We are seeing a rapid increase in rate,” said Tripbam CEO Steve Reynolds during his…

Hotels Reconstitute, Restore Brand Standards With Business Travelers In Mind

Hotel executives say they are reconsidering and reinstating brand standards, potentially impacting business traveler expectations and corporate sourcing.  Brand standards govern the responsibilities of property owners and operators. Ranging from design, maintenance and renovations to operations, amenities and customer services, they support consistent experiences and define brands. Prominent among them are specifications for food and…

End of content

End of content