Decisions by Sabre and Lodging Logistics to shut down their hotel request for proposals products left some travel buyers researching alternatives. The remaining players include familiar names and new entrants. The keys to succeeding in the complicated, niche space include a dedication to ongoing investment, connectivity to various hotel systems and integration with GBTA’s standard…
Traxo made a name for itself as a fix for program leakage using email parsing. But when Elevance director of travel and events Cindy Heston brought in Traxo, she had a different sort of data-capture use case in mind: real-time hotel rate audits. Elevance, a $157 billion health insurance company with over 100,000 employees, always…
Pricing power for lodging suppliers, an altered traveler profile and uncertainty on the buyer side created unusual outcomes for 2023 rate negotiations. At some Hilton properties, this meant refusing to offer static negotiated rates and walking away from business. As customers sought to move rate programs back to the traditional static structure from a dynamic…
Cvent tried to make its transient hotel sourcing technology more than “adequate” as of this summer. At this point, though, “functional” would please clients. Sources said the new tools were falling down just when they’re most needed — deep in the negotiating season for 2023 rates. A Cvent media official did not respond to an…
Multinational travel programs typically use at least two of the three major airline partner groupings, and many use all three. U.K.-based financial software firm Finastra in 2019 committed to providing all its business on a lucrative international route to just one. After seeing savings by aggregating that spending, the company is hunting for similar opportunities…
CWT last week announced that its RoomIt division would provide Amazon with hotel category services including sourcing, booking and rate reshopping. Amazon previously used HRS for worldwide sourcing as part of a “multi-year” agreement due to commence in 2019, according to a late 2018 announcement. Business Travel News in September identified Amazon as the largest…
Some suppliers are describing corporate travel demand recovery trends beyond 80 percent relative to 2019, but a cross section of the landscape based on large-client data from Emburse is not so optimistic. Emburse for the quarter ending in September found that domestic U.S. air booking volume was down 36 percent versus 2019. Total domestic air…
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