Travel demand remains strong but there are some signs of a cool-off in corporate travel. Nevertheless, buyers should not expect the sting to come out of travel prices anytime soon as supply and demand remain out of whack. According to American Express Company, after domestic U.S. consumer travel surpassed its pre-pandemic level in the first…
Clients told Cvent its transient sourcing products were “adequate,” but the company is shooting higher. As business travel pros begin thinking about 2023 rate negotiations, the company on Tuesday told buyers and suppliers it would update components of its request for proposals technology for this summer. Reducing custom questions and back-and-forth on standard ones are…
The hospitality industry’s labor issues make it hard to provide the services many corporate travelers expect. According to hotel company execs, service levels are recovering but at different paces depending on location. Travel buyers understand the staffing dilemmas facing many properties and try to ensure travelers know what they’ll encounter. Beyond the immediate term, some…
The Global Business Travel Association on Wednesday welcomed back its Media Day event at the start of the annual convention. More series of presentations than press conference, the event requires presenters — companies that sponsor or exhibit at the convention and pay extra to be involved — to agree to withhold their announcements until the…
On Monday, Israel-based airfare reshopping tech firm FairFly announced it would roll out a hotel price assurance service to clients beginning next quarter. This follows a pandemic expansion by the U.K.’s HotelHub, which powers booking services like CWT Roomit, into lodging price reshopping. FairFly’s move came in response to “many client requests,” according to CEO…
Hotel executives say they are reconsidering and reinstating brand standards, potentially impacting business traveler expectations and corporate sourcing. Brand standards govern the responsibilities of property owners and operators. Ranging from design, maintenance and renovations to operations, amenities and customer services, they support consistent experiences and define brands. Prominent among them are specifications for food and…
As it and several other hotel companies did last year, Marriott International told corporate accounts it would roll over current-year negotiated rates to next year and bypass the request for proposals process. Some companies last year agreed to that approach but others held out and insisted on negotiating new rates. The hotel company is getting…
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