International SOS

Traveler Tracking Wasn’t Good Enough, And Might Get Worse

Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything.  Things will…

Headlines Raise Red Flags For International Travel Risk Management

What do the forthcoming World Cup in Qatar, a WNBA superstar and a murdered journalist’s lawyer have in common? As cautionary tales involving international travel and local laws stricter than most Westerners experience, they should be on the radar of those involved in travel risk management. The lawyer is Asim Ghafoor, a U.S. citizen detained…

Distributed Work, New ISO Guidance Shape Travel Risk Management’s Next Steps

As businesses send their people back on the road in growing numbers, there’s a lot for travel managers and travelers to remember about risk prevention, mitigation and response. At the same time, with employees working from home or just about any place they want, there are many more environments for organizations to keep tabs on….

Op Ed: Dr. Robert Quigley On Prioritizing Emotional Health In The Workplace

Last week was Mental Illness Awareness Week, followed on October 10 by World Mental Health Day. To help mark the occasion, International SOS SVP Dr. Robert Quigley weighed in on why and how organizations should recognize and support employees’ emotional health. The Covid-19 crisis has put employee health, particularly emotional health, at the forefront of…

Required Reading: International Standards Body Poised To Publish Travel Risk Management Guidance

In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…

New In Domestic Travel Risk Assessments: Sobering Hospital Stats

On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….

Experts Warn About Hotel Security Job Cuts, Offer Risk Advice

The pandemic has the lodging industry focused on combating Covid-19, but pre-existing safety and security threats never went away. Corporate travel and risk managers need to understand how property risk profiles changed, use travelers as their organizations’ eyes and ears and get the relevant information into the right hands. In a Feb. 20 blog post,…

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