JPMorgan Chase

Amex Versus Everybody

If you tuned in to an American Express Company investor call six years ago, you heard about a vintage brand dramatically cutting costs to help profits. Now, strong growth with younger generations and a significant lead over competitors in the small and medium-sized enterprise card market have Amex predicting double-digit revenue growth for the foreseeable…

JPMorgan Chase To Buy Frosch

JPMorgan Chase agreed to acquire Frosch, a large travel agency with a mix of corporate business, independent contractors and technology, according to a Wednesday report in The Beat.  Frosch officials declined to comment on the report, which cited an internal memo, but redirected an inquiry to a spokesperson for JPMorgan Chase. The official had not…

American Express Global Business Travel Staffs Up To Add Travel Agency Partners 

American Express Global Business Travel during the fourth quarter created a unit called Partner Solutions to bring its relationships with other travel agencies “under one banner.” It’s well known that to serve multinational accounts, GBT partners with agencies in countries where it does not own operations. The GBT Partner Solutions staff also is approaching regional…

Business Travel Finds Its Way Into Bank Competition With Financial Tech Firms

U.S. Bancorp’s acquisition of expense management software builder and travel agency TravelBank culminates a series of investments to build integrated business software and services, accelerate midmarket demand for banking and payments, and fend off financial technology firms. Banks traditionally picked up small business clients through lending and banking, but a digital revolution has changed that,…

As Off-Channel Capture Solutions Evolve, Demand For Policy Compliance Grows

The latest research shows that as an outcome of the pandemic, more companies will expect employees to make reservations with their designated travel management companies. This makes sense for duty of care, spend management and carbon tracking. Meanwhile, providers of third-party solutions that help capture most of what isn’t booked in-channel continue to add capabilities….

Big Airlines, Card Companies Build ‘Airport Lounges Of Tomorrow’

With unruly passengers, fears of virus transmission and understaffed airport concessions, a quiet place to sit, work and eat can go a long way. American, Delta and United airlines within the next few months will reopen nearly all domestic airport lounges. Card companies Chase and Capital One are preparing brand new airport clubs, competing with…

Op Ed: Katharine Farrell On What Brands Need To Consider Following Acquisitions

Executing an acquisition or merger can be tricky, and there have been several in the corporate travel space recently. Katharine Farrell of the Dots & Lines consultancy looks back at previous examples of brand consolidation in the industry and contemplates the pros and cons. May was an interesting month for the corporate travel industry. The…

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