leadership

Managers Can’t Do It All

In recent decades sweeping reengineering, digitization and agile initiatives — and lately the move to remote work — have dramatically transformed the job of managers. Research shows that most managers are struggling to keep up. Managers now have to think about making their teams successful, rather than being served by them; coach performance, not oversee…

Is Your Hiring Process Costing You Talent?

The travel and hospitality sectors have been as hard-hit by the labor crunch as any. Across all industries, job seekers are looking for better wages, better benefits and better remote work options. They’re also losing patience with cumbersome hiring processes. Brad Chambers, global head of talent acquisition solutions at BTS, presents four questions hiring managers…

I Was A Manager In An Ageist Workplace

Travel sourcing manager-turned-career coach Lea McLeod told us last year that ageism was “alive and well in the job search market.” That also goes for the workplace generally. But even though it’s common, leaders can recognize and combat ageism to make organizations equitable, supportive and inclusive. In this article, Nicole D. Smith, editorial audience director…

Op Ed: Audra Mead On Why It’s Important To Showcase Leadership At All Levels In Your Company

Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…

Some Corporate Travel Providers Join The Fray Over New Voting Laws

Growing activism around controversial laws passed in recent weeks and seen by many as restricting voting prompted hundreds of business leaders across the country to condemn voter suppression. Some corporate travel service providers were among them, including American Airlines, American Express, Delta Air Lines, JetBlue, Lyft, Marriott, Mastercard, SAP Concur, Uber and United Airlines. Pro-voting…

Three Ways To Help Your Team Recover From Disruption

Sayra Cristancho is an Associate Professor at the Department of Surgery and Scientist at the Centre for Education Research & Innovation at Western University in Canada. Her article is republished here with permission as part of our licensing program. We welcome your comments below. Many organizations wrestle with how to excel in rapidly changing times….

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