Tag: loyalty program
How Frequent Flier Programs Are Changing In A Changed World
Loyalty programs can work against managed travel goals when individual travelers and their employers don’t have the same preferred travel suppliers. But incentives for leisure…
Big Airlines, Card Companies Build ‘Airport Lounges Of Tomorrow’
With unruly passengers, fears of virus transmission and understaffed airport concessions, a quiet place to sit, work and eat can go a long way. American,…
Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives
What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers…
Calling Out Points Programs As A Ruse, Expensify Enables ‘Instant’ Karma
Expensify founder and CEO David Barrett on Monday evening announced an ambitious program for social change that, among other measures, directs 10 percent of revenue…
Op Ed: Fernão Loureiro On Embracing Loyalty Programs
Most companies don’t insist that travelers hand over loyalty program points accrued during business travel. Philips Latin America outsourced regional business travel manager Fernão Loureiro…
A Few Minutes With JoeSentMe’s Joe Brancatelli
Jay Campbell this week spoke for about seven minutes with columnist Joe Brancatelli from Joe Sent Me, a website for business travelers. Brancatelli talked about…
Why Don’t Companies Reward Policy-Compliant Travelers With Loyalty Points?
Efforts encouraging corporate travelers to do the right thing run the gamut. Punitive measures for policy noncompliance range from informing managers to withholding reimbursement. Short of…
Recent Comments