Marriott International

Dispatch 2

Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…

Conferma Preps More Contactless Payment, The ‘Final Piece’ In Virtual Card Success

Sabre-owned virtual payments company Conferma Pay expects by January to provision virtual cards into digital wallets for travel bookings. It’s another means for virtual payment to dispense with 20th-century technology. Faxes now handle a minority of Conferma Pay’s virtual card authorizations to hotel properties, with more reliable, secure email and API connections growing in usage…

Travel Management Companies Sweeten Offers As Staffing Issues Persist

American Express Global Business Travel, BCD Travel and CWT each has around 500 job openings, according to their websites. Industry employment and recruiting sources said some travel management companies had begun offering more competitive salaries and benefits to attract talent. Some refreshed or reintroduced recruitment and training programs.  It’s all not soon enough for corporate…

Reporter’s Notebook: GBTA Convention Spotlights Efforts To Digitize And Centralize Payment

San Diego — “The pandemic has had a huge impact across the payments space,” according to Visa Business Solutions senior director Ryan Grabau. “People want to be more digital, for sustainability or because everyone is working remotely. They want to pay contactless. Organizations want more control in managing expenditures and cash flow.” Grabau spoke here…

Marriott Opts Out Of Cvent’s Instant Booking For Meetings

Some say instant booking for small meeting space and associated guest rooms is poised to replace the request for proposals process in many instances. Cvent a year ago announced a partnership with Amadeus to develop this, but according to sources, some big chain hotel companies are not on board. They’re pushing such capabilities on their…

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