Marriott International

Big Hotel Firms Fight For Midscale Extended-Stay Guests As Use Cases Proliferate

Hoping to capitalize on the work-from-anywhere phenomenon that led to more flexibility for workers, more relocations and longer lengths of stay, big hotel companies are adding new brands in the midscale extended-stay segment. Since last fall, Best Western, Hilton, Hyatt, Marriott and Wyndham each announced new products in the space. They augment these companies’ pre-existing…

Why Corporate Hotel Rates Will Keep Rising

Though some forecasters expect moderation next year, corporate hotel rates continue to rise. There are several reasons, notably inflation, cost pressures and lagging corporate recovery relative to other segments. While several hotel executives in recent weeks said all three challenges were easing, they also described a “normalized” environment featuring elevated pricing levels. Buyers should expect…

Grasp’s Virtual Payment Solution Strives For Standard Status

More hotel chains are adopting a solution developed by Grasp Technologies and Marriott International for the vexing problem of communicating virtual payment instructions to properties. “Right now, we’ve launched with Marriott, Hilton, IHG and Hyatt,” said Grasp senior sales director for virtual payments Stacey Mack during a webinar last week. “We will bring on more…

Planning New SME Program, Marriott Sees Corporates Competing For Rates And Availability

Marriott isn’t happy with its offering for small and medium-sized enterprises, so it’s building a new one. The plan comes at a time when customer cohorts are jockeying for rooms and rates, and virtually all intermediaries and suppliers are prioritizing small and midsized enterprises for growth. “This is probably the best time ever” for SMEs,…

It’s Settled: Pandemic Erased Roughly One-Fourth Of Business Travel

Three-quarters of a huge industry is a huge industry. With messy year-over-omicron first-quarter comparisons behind it, corporate travel has settled in to its traditional single-digit percentage growth pattern and is now at about 75 percent of its pre-pandemic self. It’s been there for most of 2023. American Express Global Business Travel on Tuesday said transactions…

Dispatch 2

Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…

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