Posted in Negotiating Suppliers

New Hotel Cancel Policies Not ‘Fine’ By Customers, But Greater Negotiated Value Offers Silver Lining

The reception to some hotel chains’ new 48-hour cancellation rules has been “perfectly fine,” according to Hilton Worldwide CEO Christopher Nassetta. “Nobody likes incremental restrictions…

Continue Reading...
Posted in Suppliers Sustainability

IHG, Marriott Develop Account-Specific Sustainability Reports

Measuring lodging’s environmental impact is less straightforward than for air travel or car rental. All three contribute to a business trip’s carbon footprint, but hotels…

Continue Reading...
Posted in Methods Payment Reporting

GBTA Speakers Attempt To Answer Virtual Payment’s Questions

Denver – Despite its headaches, travel management pros who use virtual payment say it’s too beneficial to pass up. Speakers here during the Global Business…

Continue Reading...
Posted in Distribution Negotiating Suppliers

Hilton To Cut Agency Commissions On New Rates

Hilton Worldwide declined to comment, but several sources said it’s planning to reduce agency commissions on its new HHonors rates. Those are the discounted rates…

Continue Reading...
Posted in The Company Dime

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The…

Continue Reading...
Posted in Distribution Suppliers

Keep An Eye On APIs, Travel Buyers Advised

CIO Magazine announced Aug. 1 that Marriott International earned a “CIO100” award for its application programming interface platform, created in 2014. Marriott senior director for B2B e-commerce Geoff…

Continue Reading...
Posted in Distribution Suppliers

Cindy Allen Departs Concur As Some TMC Relationships Remain Touchy

Concur executive vice president of supplier and TMC services Mike Koetting will take direct responsibility for travel management company relationships as the firm says goodbye…

Continue Reading...