U.S. corporate travel has recovered to between 60 percent and 70 percent of pre-pandemic levels, with solid momentum continuing this spring, according to various sources. The rebound hasn’t been uniform, with small businesses and domestic trips still far outpacing large corporate and international, though the gaps are narrowing. Fresh industry data show strength in life…
Is this the year that the Amadeus Cytric online self-booking and expense management system makes a North American splash? The company has big plans and claims some fish on the hook. On Tuesday, Amadeus announced new integration with Microsoft to bring Cytric to users of Teams and Outlook. Those connections follow a wider Amadeus-Microsoft partnership,…
Sales trips may not really be happening yet, but SalesTrip is still kicking. Like some other business travel startups, it refocused on expense management after the pandemic smashed travel bookings. Unlike some others that were acquired, it shrank and kept at it. The formerly 24-person company is so much slimmer that a request last month…
Arranging and purchasing travel for guests, interns, recruits and other non-employees is perceived by some to be challenging enough that focusing on it helped the entrepreneurs at Pana build a company interesting enough to be acquired. Spend management firm Coupa had other reasons to pay $48.5 million plus stock for Pana, and some customers now are…
TravelPerk’s valuation tops $1 billion partly because its per-trip costs are five times lower than those of traditional travel management companies, according to its chief commercial officer. “TripActions and TravelPerk are measured like Software-as-a-Service companies, such as Workday, Slack or Zendesk, and not like an Amex or a more traditional travel company,” said TravelPerk CCO…
After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…
Among the materials made public last week by American Express Global Business Travel was a chart showing how the Net Promoter Score for Egencia and Amex GBT exceeded those of some key rivals, in some cases by quite a bit. GBT didn’t conduct the study; McKinsey & Co. ran it in July and August for…
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