Today’s advisor is Egencia chief operating officer Mark Hollyhead. He provides a sneak peek into his company’s latest research on travel policies. The analysis zeroes in on what’s required at small and large companies around the world related to class of service, advance purchasing and pre-trip approvals. Travel policy is one of the core elements…
Today’s From The Field contribution could not be more timely — or serious. It came to us the day before news broke of alleged gender discrimination and sexual harassment at a corporate travel agency. In this submission, Databasics CEO Alan Tyson calls on those involved in sending employees on the road to better recognize and…
Today’s advisor is Dave Lukas, vice president and chief sales officer for Grasp Technologies. He walks through five steps to tackle a longstanding industry challenge. They include creating standards, feedback loops and service level agreements. He then implores business travel professionals to pursue continuous improvement. Everywhere you look there is data. And everywhere you turn,…
Today’s advisor is Mat Orrego, CEO and founder of Cornerstone Information Systems. This is the first installment of his two-part series on approaching and solving problems in the travel industry. One of his key takeaways is that this industry doesn’t necessarily have the constraints that many think it does. Part 1: How you approach problems…
Today’s advisor is Ted Perlstein, vice president of sales and marketing at AmTrav. His guidepost encourages those involved in travel to examine how elected officials can help or hinder the industry. The average American votes for a variety of reasons, not the least of which, according to Pew Research, is they’d feel guilty not voting….
Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in…
