Eight in 10 travel managers last summer told BCD Travel that the scope of their responsibilities had widened in recent years. Is that a good thing? Growing the remit has benefits and challenges. Among a dozen corporate travel managers contributing views to this article, none advised against more responsibility. It’s all in how you manage…
Answering the U.S. Department of Justice’s Jan. 10 lawsuit, American Express Global Business Travel on Tuesday said that its “owned channels,” including proprietary booking interfaces Egencia and Neo, were processing nearly 50 percent of American Airlines transactions using the New Distribution Capability as of April 2024. At the time, AA’s target was 30 percent. “Amex…
Governments on both sides of the Atlantic don’t want American Express Global Business Travel to buy CWT. If they succeed in blocking the proposed $570 million acquisition, where does that leave CWT? Things may not be as dire as they once seemed. According to the U.S. Department of Justice, CWT projected positive adjusted earnings for…
American Express Global Business Travel suggested a political motivation for the timing of the U.S. Department of Justice’s effort to stop its acquisition of CWT through a lawsuit filed 10 days before Inauguration Day. “The complaint did not need to be filed at this time, as the parties informed the DOJ that it was intended…
The U.S. Department of Justice filed an antitrust lawsuit in the U.S. District Court for the Southern District of New York on Friday, alleging that American Express Global Business Travel’s $570 million deal to acquire CWT would harm competition for travel management services to U.S. global and multinational firms. DOJ described GBT as the largest…
Preferred agreements should never be signed and forgotten. To continuously improve their relationships, savvy corporate travel buyers and sellers commit to regular dialogue, including business performance reviews. These face-to-face meetings, often conducted quarterly with airlines, hotel companies and travel management companies, are integral to supplier relationship management. They allow the two sides to track performance…
Did you ever check in to a room only to find someone was already there? That this is a “common” problem was one of several sobering observations by lodging security experts who spoke with The Company Dime on Monday. In addition, they said, safety and security resources are still stretched, third-party audits and certifications are suspect…
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