SAP Concur

Notebook: Two Buyers Say Policies Fail In The Face Of Distribution Fragmentation

Regardless of the allure, direct bookings with suppliers are out of bounds for most employee groups at two companies represented on a March 6 webinar hosted by Cerebri AI. Both firms mandate that bookings go through their designated travel management companies via counselors or the SAP Concur Travel booking tool. According to their travel managers,…

Travel Management Company Consolidation Looms

In a Jan. 29 Business Travel News column, SAP Concur Travel president Charlie Sultan  predicted that distribution changes would “disrupt” travel management company revenue streams and combine with tech investment pressures to prompt “further TMC consolidation.” He didn’t cover Concur’s role. Parent SAP considered buying CWT but decided against it last week, according to sources…

New Emburse CEO Aims To Double Revenue

Emburse has a new CEO and an ambitious goal. Owned by private equity firm K1 Investment Management, the purveyor of expense and travel management products by Chrome River, Tripbam, the former Roadmap and other brands, on Monday announced that longtime technology industry leader Marne Martin replaced Eric Friedrichsen as CEO.  Friedrichsen became a board member….

‘Something Went Wrong’ With SAP Concur Logins Last Week 

On Jan. 2, when some users tried to log in to SAP Concur for expense or travel, they encountered a “Sorry, something went wrong” error. Multiple services, also including invoicing, imaging and analysis/intelligence, suffered from degradation, according to the company’s status dashboard. SAP Concur was working to address a potentially serious issue, which it described…

Amid Travelfusion Dispute, Ryanair Deals Directly With Concur

Europe’s largest airline, Ryanair, in mid-December announced a deal to directly distribute fares through SAP’s Concur Travel and TripLink. On top of an agreement implemented in May 2023 with Amadeus, and pre-existing participation with Sabre and Travelport, the arrangement positions the carrier to court frugal business travelers for its aggressive growth plans. Already a titan…

With Finance Picture Brightening, CWT Brings Back Koetting

CWT confirmed it hired Mike Koetting, who retired in early 2022 from SAP Concur after more than 11 years there. Meanwhile, Fitch Ratings on Monday said it expected CWT to get back to positive free cash flow next year. Koetting rejoined the travel management company last month as chief transformation officer, reporting to CWT president…

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