Travelport

Dispatch 13
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Dispatch 13

When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…

Megin Dressel, travel manager at Keller North America, speaking about virtual payment at the GBTA convention

Geotechnology Firm Keller Goes Old School To Scale Virtual Payment

Atlanta — Keller North America is an engineering company employing many workers who may not carry phones to job sites. They don’t have corporate-issued phones or corporate email addresses to receive communications. And no corporate cards. They often join the firm at the last minute in far-flung locales. Keller uses virtual cards for about $14…

Ben Vinod, Mastering The Travel Intermediaries
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Vinod Book: TMCs Will Thrive But Changing Economics Put GDSs In Tough Spot

Global distribution system providers are in a “precarious” position thanks to changing economics and roles, according to former Sabre SVP and chief scientist Ben Vinod’s new book, “Mastering The Travel Intermediaries.” Vinod wrote that the adoption of New Distribution Capability means “disintermediation of the GDS is a foregone conclusion,” with the GDS share of the…

Christopherson Business Travel chief strategy officer Josh Cameron

Christopherson Business Travel Retools For Stronger Customer Bonds

Salt Lake City’s Christopherson Business Travel released a new iOS app in the first phase of a digital platform reinvention using the brand Andavo. The app supports loyalty program and profile updates, trip sharing and planning with colleagues, “real-time” synced itineraries and FlightAware flight status. “There’s a lot of evolution going on right now in…

Airline distribution guide
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Tracking Distribution Programs At Top Business-Focused Airlines (A Guide)

American Airlines is reeling in the more aggressive parts of its erstwhile distribution plan, but it’s not abandoning the New Distribution Capability. While other carriers around the globe delay or soften their strategies, they and others are pressing ahead with alternative distribution programs. In some cases, they’re adding or raising fees on traditional global distribution…

data privacy
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Amex GBT Describes Cybersecurity Practices, Takes On Binding Corporate Rules For Data Transfers

[UPDATE, May 14, 2024: CTM achieved its DPF certification shortly after this publciation. Here we published new information on data protection frameworks including Standard Contractual Clauses.”] American Express Global Business Travel’s executives get quarterly updates on cyber risks monitored by the company, according to a new section in its annual report, filed Wednesday. The company…

Dispatch 8
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Dispatch 8

With cost savings from NDC “not turning out to be what it was meant to be,” Air France’s chief commercial officer last week lambasted American Airlines‘ distribution plan. “American Airlines is leading the way — they think they’re leading the way — in new distribution strategies,” said Angus Clarke during an Air France-KLM Group investor…

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