Posted in Methods Negotiating

GBTA Aviation Committee Looks Beyond RFPs

San Diego – In 2016, the Global Business Travel Association’s aviation committee produced a new airline RFP template. It introduced a standardized format for quantifying…

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Posted in Negotiating Reporting Suppliers

AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta…

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Posted in Productivity Service Suppliers

Delta Extends Corporate Perks, United Announces Similar Program

United Airlines announced a benefits program for corporate customers. It is akin to a corporate recognition program Delta created in 2014 and recently expanded to…

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Posted in Distribution

GBTA Convention Highlights Push For ‘Omni-Channel’ Airline Distribution

San Diego – Participants at last week’s Global Business Travel Association convention showed a stronger spirit of collaboration on alternative airline distribution than in years…

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Posted in Distribution Suppliers

What’s Behind The Upsurge In Airline Commissions?

Total commissions paid to travel agencies by U.S. airlines in 2017 reversed a 20-year trend and jumped 15 percent year over year, according to U.S….

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Posted in Distribution Productivity Reporting

First Pilot For United-Traxo Direct Booking Integration Is Underway

ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier,…

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Posted in Suppliers

Dave Hilfman Announces Plans To Retire

Industry icon and United Airlines SVP for worldwide sales Dave Hilfman will retire from the carrier at year-end. Hilfman was senior vice president of worldwide…

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