On airline tickets using corporate negotiated airfares, travel agents and booking tools typically include tour codes to identify bookings as coming from a particular travel agency, corporate TMC or airline corporate client. When these codes are wrong or missing, there may be financial ramifications or an impact on traveler benefits. Corporate travel buyers speaking during…
There was a moment at the height of the pandemic when rewards programs were lowering the velvet rope for more than the privileged few. According to this article by Victoria M. Walker, it’s time to prepare for the “great reset” in elite status. There’s nothing quite like getting special treatment while traveling. Think complimentary upgrades…
Spotnana VP of strategy and partnerships Johnny Thorsen last month called out airlines for disparities between pre-travel emissions estimates and a trip’s actual impact. There are understandable reasons for gaps, but Thorsen and others say airlines should be more forthcoming about post-trip information. To counteract discrepancies, Spotnana is creating what Thorsen called a “greenwashing ratio.”…
Aviation’s supply and demand balance has been out of whack since the pandemic began. That caused airfares to plummet then skyrocket. Many corporate buyers and their preferred airlines rolled agreements over, waiting for the dust to settle. Domestic demand is now strong but on the supply side, seat capacity in the U.S. market for this…
Multinational travel programs typically use at least two of the three major airline partner groupings, and many use all three. U.K.-based financial software firm Finastra in 2019 committed to providing all its business on a lucrative international route to just one. After seeing savings by aggregating that spending, the company is hunting for similar opportunities…
Some suppliers are describing corporate travel demand recovery trends beyond 80 percent relative to 2019, but a cross section of the landscape based on large-client data from Emburse is not so optimistic. Emburse for the quarter ending in September found that domestic U.S. air booking volume was down 36 percent versus 2019. Total domestic air…
There are a few ways to talk about business travel’s prospects. Some news articles quote sentiment surveys — do business folks plan to travel more or less, spend more or less on trips, loosen up on restrictions? Some highlight mid- to long-term forecasts by economists and the like. Many discuss uncertainty, but booking trends have…
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