United Airlines

Notebook: Empathy On Fumes As Airfare Fragmentation Bears Down In America

Boston – With its plan to phase out traditional, EDIFACT-based indirect sales by the end of 2025, Finnair’s alternative distribution vision is among the world’s most ambitious. During a panel discussion at a UATP event here last week, its head of strategy admitted to a lack of familiarity with corporate needs in terms of duty…

GDSs Are ‘Ready’ For NDC, Expect Agencies To Implement In Phases

Amadeus, Sabre and Travelport say they are mostly ready for April 1. After checking many boxes for NDC preparation, they’ll access, display and provide booking and agency servicing capabilities for all American Airlines content. That’s part of the solution for the carrier’s planned removal of many fares from legacy distribution. Agencies also must get various…

American Airlines Builds NDC Service Desk

American Airlines is assembling a special servicing desk to help travel agencies with “NDC bookings,” a spokesperson confirmed. AA’s plan to make upwards of 40 percent of its content non-bookable through legacy indirect distribution has generated apprehension regarding post-booking tasks. How will TMCs deliver sufficient service when new connections between themselves, the airline and global…

Navan Is Big On Airline Direct, Except When It Isn’t

American Airlines is anticipating that a small number of corporate travel providers will connect with it directly to access substantially all of its fares beginning in April, according to sources familiar with the airline’s talking points. One such player, Spotnana, already announced its arrangement. Another, Navan (formerly TripActions), also has embraced next-generation airline connectivity as…

American Airlines Continues Fallback From Corporate Market

American Airlines is retreating from the managed corporate travel market and erasing its tracks.  According to a World Travel Inc. newsletter, the airline from April 1 will stop providing discounts to companies with less than $1.5 million in annual AA spending. Also as of that date, AA’s corporate accounts “will be provided with points for…

End of content

End of content