Tag Archives: World Travel Inc.

‘No Great Answer’ In Search For Corporate Agents

By | May 21, 2018

CCRA’s Dic Marxen sees corporate travel agent salaries rising by double-digit percentages because of the profession’s aging workforce and dearth of new labor. He wasn’t surprised to see Travel Leaders Group this month create a scholarship program for military veterans. Marxen had a similar idea three years ago that died at the feet of federal bureaucracy, but he isn’t… Read More »

What’s An ESOP And Why Did A Big Travel Management Company Adopt One?

By | January 4, 2018

One of the world’s largest corporate travel agencies, Pennsylvania’s World Travel Inc., before the new year announced it established an employee stock ownership plan. The company issued new shares in December as it became 100 percent employee-owned. While many ESOP companies go this way to give the owners an out, World Travel chairman Jim Wells said that wasn’t his… Read More »

World Travel Inc. Sells To Its Employees

By | December 21, 2017

World Travel Inc. established an employee stock ownership plan. A message sent Thursday to customers from chairman James Wells credited World Travel’s employees for the company’s growth into “one of the top travel management companies in the world without acquisitions.” Under an ESOP, employees receive company stock and therefore an ownership interest. Companies with ESOPs may be partially,… Read More »

Squabbling Some, Online Booking Tool Providers Address Negative Perception

By | November 16, 2017

New York – More than 20 years since their invention, corporate online booking tools don’t generate much respect. Executives with three of them last month channeled the notion during a panel discussion that mixed updates on development priorities with good-natured ribbing. Representatives of market leader Concur, reinvented Deem and North America newbie Amadeus Cytric touched on familiar issues like system reliability, the… Read More »

New Hotel Cancel Policies Not ‘Fine’ By Customers, But Greater Negotiated Value Offers Silver Lining

By | September 7, 2017

The reception to some hotel chains’ new 48-hour cancellation rules has been “perfectly fine,” according to Hilton Worldwide CEO Christopher Nassetta. “Nobody likes incremental restrictions on the flexibility of reservations, but I think most customers understand that we’ve got a need to manage our inventory and avoid walking people,” said Marriott International CEO Arne Sorenson. “As a consequence, the response… Read More »

GBTA Takes Airline Distribution Head-On

By | July 28, 2017

Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems do. Based on expert commentary at last week’s Global Business Travel Association convention here, it would appear that a solution to be welcomed by all key parties is a ways off. Dozens of speakers… Read More »

Concur Poised For Self-Booking Virtual Payment

By | July 10, 2017

[UPDATE, Aug. 21, 2017: Concur plans in September to run virtual payment pilots with travel management companies that have gone through a “readiness” program. In an update for TMCs, Concur indicated that they must have a relationship with Conferma and support virtual payment for both Concur Travel and offline reservations. Concur also indicated that the next type of… Read More »