Tag Archives: BCD Travel

Building On Packaging, Upside Seeks ‘Full-Service’ Status With Unmanaged Business Travelers

After beating the packaging drum for more than a year, Jay Walker’s Upside Travel is now also offering flights and hotels individually. It added Uber as a packaging option and will soon announce new support services. TMC relationships have not advanced, but Walker reiterated during a Thursday interview that they’re part of the plan. Upside publicized the new… Read More »

TMCs Advance Mobile Hotel Bookings, Services

It’s well known that lodging is a strategic driver for travel management companies. Mobile is a key vehicle. American Express Global Business Travel next month in the United Kingdom will add hotel booking and chat to its Amex GBT mobile app. The move furthers a hotel strategy that recently included the integration of Booking.com content, according to American… Read More »

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

Teleconference 10: One-On-One With BCD Travel President And CEO John Snyder

One-On-One With John Snyder July 13, 2017 Download it here. Gift it here. Grab the slides here. John Snyder spoke with us extensively about challenges in airline distribution. He also touched on BCD Travel’s efforts to grow access to hotel content, its relationship with Concur, how the TMC role will evolve, outsourcing, the TMC P&L, the Sabre SynXis data breach and more. Snyder even… Read More »

CWT Using Points, New Rate System To Capture More Hotel Bookings

Many travel management companies and tech firms are working to process more of their clients’ hotel bookings. Continuing its push, Carlson Wagonlit Travel is rolling out a simplified rate aggregation system and using loyalty points as incentives. During a Wednesday interview, CWT president of hotels Scott Brennan said some clients in Europe that use the KDS and Traveldoo… Read More »

Providers: Audit To Improve Hotel Sourcing Results

Companies that do not audit hotel rates and availability are leaving piles of cash on front desks, according to BCD Travel analysis of client data. Without standard rate audits, a firm spending about $20 million annually on hotels overpays them by $490,000, the travel management company found. The same client would save about $900,000 per year using both rate and availability audits. Extrapolating the findings, BCD… Read More »

Daimler Rides Trip Packages In Efficiency Effort Powered By Amadeus, BCD Travel

Trip packages are uncommon in business travel, but the concept isn’t new. Daimler may become the first major corporate account to go all-in. In partnership with AirPlus, Amadeus and BCD Travel, the car maker is testing a program of intentionally limited choice. After employees select travel dates and trip components, the Amadeus Cyrtic online booking system returns just… Read More »

Siemens Adds Benefits From Lufthansa Direct Connect, Talks With Other Carriers

Pioneering a new airline distribution program has its perks. The Lufthansa direct-connect initiative with Siemens will benefit the conglomerate’s travelers even when they don’t book that way. More than eight months into the program, Siemens officials last week briefed The Company Dime on progress and lessons learned. It was always part of the plan to provide extras to Siemens… Read More »

Still Looking For The All-In-One Business Travel App? What’s That?

Corporations are looking for an all-in-one business travel app that doesn’t, and won’t, exist. Developers think messaging, natural language and “deep linking” between apps bring the notion as close to reality as possible. A single mobile app that does everything sounds great. Why? Simplicity. It’s natural for procurement pros to seek fewer suppliers. It’s easiest to point travelers… Read More »

‘Laptop Ban’ Prompts Review Of Travel, IT Policies

[UPDATE, July 20, 2017: The U.S. Department of Homeland Security no longer bans large electronic devices in airplane passenger cabins for flights coming in from overseas. The last of the 10 airports affected by the restrictions had the ban removed this week.] [UPDATE, April 19, 2017: Emirates cited revised U.S. government policies for its decision to reduce flight… Read More »