Thanks partly to rate assurance technology and data, some buyers now are thinking about setting fire to the lodging RFP process. Or, at least, subjecting it to a little controlled burning. According to 2014 GBTA Foundation research sponsored by Best Western, the hotel RFP process was taking between three and six months for more than half of 127 North America-based…
It’s natural to look askance at HRS when executives say they’ll do your hotel sourcing for free. We’ll get to that. The other story on hotel sourcing partners this year is whether we’re at peak Lanyon. To manage the onerous hotel rate negotiating process, corporations and travel management companies turn to technology. Lanyon has been the go-to partner for years….
Usage of vacation time in the United States has been falling despite research that shows a rested employee is a productive one. When they do make plans, co-workers sometimes bug travel professionals with questions about vacations. They don’t always have answers. A couple of companies born from business travel management are looking to help. A brand-new spinoff of Ovation Corporate Travel,…
Everyone talks about the SME, but they really mean the M. That’s the midsize in small and medium-sized enterprise. Executives at business travel booking tech firm Serko are going after the S. They say this collectively huge segment of the business world is due for recognition with quality travel management services. Serko is releasing a business travel management program dedicated to…
[UPDATE, Dec. 16, 2016: Sabre announced that Sean Menke will become president and CEO on Dec. 31. He’s been at Sabre since October 2015 as an EVP and as president of Sabre Travel Network, responsible for the the company’s global distribution system. He previously was CEO of Frontier Airlines and served in senior positions at Air Canada and Hawaiian Airlines….
Users of Concur’s TripLink service have various reasons for participating. At IT consulting firm Sopra Steria, it’s about equipping employees. The company partnered last year with InterContinental Hotels Group on an unusual program in which Sopra Steria employees earn bonus IHG loyalty points for enrolling in and booking on IHG’s websites with TripLink. “As a company, we allow our travelers…
[UPDATE: Aug. 18, 2017: Direct Travel acquired S.R. Travel Service of San Francisco. Terms were not announced. A statement from Direct Travel West region president Helen Leon noted plans to expand “VIP and elite” services. Direct claims $4 billion in sales and offices in 60 locations.] The creators of TripActions think they have a slick reservations app, a fun incentive…
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