Predictive Analytics: Not Just For The Point Of Sale

By | April 24, 2018

Used mostly for policy and preferred supplier modeling or to sense travelers’ wants and needs when they make bookings, predictive tech in travel management holds a lot more promise. Potential use cases for predictive analytics range from the practical to the big picture. Wouldn’t it be good to know if an employee is burned out and about to… Read More »

Radisson To End Concur E-Receipts

By | April 23, 2018

Concurs users who stay at Radisson Hotel Group properties are losing e-receipt functionality. Radisson locations that switched to the company’s new property management system no longer provide the digital receipts showing line-item detail of hotel expenses, according to a Concur user guide. “Most properties in the U.S. have been upgraded and properties around the world are in the… Read More »

With A ‘Neutral’ Impact From GDS Fee, Lufthansa Banks On Channel Shift

By | April 20, 2018

When Lufthansa Group in mid-2015 informed the market of a new distribution strategy, one stated objective was to lower associated costs. The company expects to prove wrong the skeptics and start achieving that by the end of 2018. Lufthansa’s financial reporting does not offer enough detail to completely validate progress, but there are indicators of short-term pain for… Read More »

HRS Tests Blockchain For Corporate Hotel Negotiations, Check-In Procedures

By | April 19, 2018

One of the first applications of blockchain to corporate travel is in the works at hotel distribution and contracting specialist HRS. Spurred in part by discussions with sourcing client Siemens, HRS is testing blockchain-powered smart contracts, allowing clients and hotels to negotiate rates that change based on environmental conditions. In another scenario, blockchain supports identity verification at check-in. The… Read More »

Mark Williams On FAA’s Apparent Lack Of Concern (Or Its Ineptitude)

By | April 17, 2018

“60 Minutes” on Sunday ran a segment about “persistent” safety issues and “an alarming number” of mechanical incidents at Allegiant Air, the ultra-low-cost carrier based in Las Vegas. “Between Jan. 1, 2016, and the end of last October, we found more than 100 serious mechanical incidents, including mid-air engine failures, smoke and fumes in the cabin, rapid descents, flight… Read More »

Tony D’Astolfo Lands At Serko

By | April 11, 2018

Travel tech firm Serko hired Tony D’Astolfo as SVP North America. The industry veteran is tasked with expanding the company’s operations in the region, particularly the Zeno self-booking tool. Headquartered in New Zealand and active throughout Australasia, Serko intends to run Zeno beta tests this spring in North America. In October 2017, it hired former American Express and… Read More »

Simon Barker On Whether The Corporate World Is Ready For New Technology

By | April 11, 2018

As co-founder and CEO of financial technology firm Conferma, Simon Barker has been in the thick of corporate travel’s virtual payment movement. The benefits of single-use virtual credit card accounts are well known: improved security, better management controls, easier reconciliation and a more convenient experience for travelers without their own corporate cards. Barker points out the payment option… Read More »